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Advancing from Cosmo Identity Sterling to Gold - Uptick in Offers?

Discussion in 'Comps' started by YOleven, Jun 4, 2017.

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  1. YOleven

    YOleven Tourist

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    Hi everyone.

    I just returned from a trip to Vegas and a great stay at Cosmo. Prior to the trip I was Sterling Identity status, and going into this trip I had about a 10,000 tier point countdown to make it to Gold. I didn't know if I was going to make it, but thanks to some decent gambling and racking up some Identity tier points from resort spending, I did end up making it to Gold.

    For those who have advanced from Sterling to Gold, did you see any uptick in hotel offers after advancing to the higher tier? As Sterling, I was receiving periodic email offers for two comped nights (which I took advantage of during this trip, in addition to my one Sterling complementary night), and I did have an offer for $75 in free play as well. I realize that comp offers aren't strictly based on tier alone, and that the ratio of tier points earned from gaming vs. points earned from resort spending is likely a large factor. In my case, of the 10,000 tier points I earned this trip to achieve Gold, I'd estimate that about 5,000 of the points were earned from hotel and resort spending, while the other 5,000 were earned from slot and VP play.
     
  2. Chuck2009x

    Chuck2009x VIP Whale

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    Offers won't be affected by your tier level.

    Gotta be a little careful with points vs tier points on this one.

    You get 2x identity Points (which are like a hybrid of MLife's Express Comps and Freeplay) on slots when you're Sterling or Gold. Your running balance of these points shows up on the Cosmo website when you log in. That number also includes points you get from spend. So you can't track your tier points that way, that number on the website is polluted with all kinds of points from different buckets. You don't get a multiplier on tier points, it's a flat 1 TC per $2.50 on slots, per $6 on VP.

    If you KNOW you got 5,000 tier points on this trip from gaming, that equates to $12,500 coin in on slots, or $4,166 a night, which is right around what I average, although my stays are 4 - 7 nights. I'd expect you to get a bump in your offers unless your play was heavily weighted towards VP. Three or four nights, more freeplay, and some dining credit. How would you say your gaming activity on this trip compared to your previous one?

    Cosmo usually adjusts your offer bracket and generates contact pretty quickly after a trip, so it may only take a couple of weeks for you to find out. Let us know what happens.
     
  3. YOleven

    YOleven Tourist

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    Hi Chuck.

    When I mentioned 5,000 tier points earned from gaming, I was referring to base points (not including the 2x multiplier on slots), as I realize that only base points count toward tier advancement. In my last two trips, I'd say that I averaged about 3,000 base tier points each trip from gaming, so I think my play was a little heavier this time. Although I did play some VP (primarily at The Chandelier in the evenings so I could enjoy some comped Verbenas!), most of my machine play was on slots. I stayed at Cosmo a total of 5 nights this trip. The first two nights were at casino rate, the third night was my annual Sterling night, and the fourth and fifth nights were from an email offer for two free nights.

    I didn't refer to my my Identity Point balance to see how far along I was in progressing to Gold, since as you mentioned, this balance is muddied with multiplier credits and Identity point redemptions. However, since I didn't redeem any Identity points this trip and the balance kept accumulating with no deductions, I did use my point play balance (that is displayed on the machines) as a reference when playing to see how far along I was in my progression to Gold. Every morning before I started playing, I would check at the Identity desk to verify my base point countdown to Gold. From there, I could get a rough estimate of how far I was advancing from machine play. For example, one morning when I checked in at the Identity desk, I found that my countdown to Gold was 1,170 base points. I checked my point play balance before playing that day, which was 10,700. So, from there I could figure out what point play balance I would need to reach to achieve Gold status...

    (Current point play balance) + (2x slot multiplier * base point countdown to Gold) = Point play balance needed for Gold
    10,700 + (2 * 1,170) = Point play balance needed for Gold
    13,040 = Point play balance needed for Gold

    Of course, this is assuming that all points earned are from slot play. If I was switching between slots and VP, this calculated value would no longer be accurate, as VP doesn't qualify for point multipliers. That said, I found it easiest to check with the Identity desk periodically to verify my countdown to Gold.

    One thing I've noticed is that the email offers for comped nights have been somewhat inconsistent. Looking through my emails, I did receive an offer in late February for two comped nights in March or April (based on available dates displayed on the calendar), and I also received an offer in mid-March for two comped nights in April or May (again, based on available dates displayed on the calendar) which I ultimately took advantage of for this trip. However, I never did receive an email offer for comped nights in June or July (which are traditionally slower months in Vegas), so I'm just curious as to how consistent/inconsistent comped room night email offers are from Cosmo. Hopefully the email offers will continue to come my way, and perhaps for even more than the 2 night offers I had been receiving. Cosmo has quickly become my favorite place to stay and play, and I'm hoping to make another trip sometime in the fall.
     
  4. Chuck2009x

    Chuck2009x VIP Whale

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    OK, so spread the play over 5 nights instead of 3 and it reduces your average down to something like the equivalent of about $2,500 coin in/1,000 tier points a night on slots. That would probably drop your offer status down from what I originally projected, maybe back to close what you were getting before. One good thing is that you used your Sterling night and now you have two Gold nights to work with.

    We didn't mention table play at all. You don't get any points of any sort for table play, but if you did any, it would be additive to your ADT and would only help your offers.

    Timing of offers is tough to judge, I would have thought you should have gotten the same offer with dates that covered June and July at least. My last trip was in January. The first week of February I got an offer that covered through June and the first week in April I got one that covered through August. I can see where they might stagger the release of offers and send them out to bigger players first for a given date range. I don't know if they do that or not.

    I would wait a couple of weeks and see if anything shows up. If not, it wouldn't hurt to call or email, tell them you don;t have anything that covers the summer (even though you're not planning a summer trip) and ask if everything looks OK on their end. They're pretty responsive and have a good amount of info visibility; when I still only had the offer through June, I called and was going to ask if they would book me on it for July; the rep I talked to was able to see that a new offer was going out that same day (and it did).
     
  5. YOleven

    YOleven Tourist

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    Thanks for the information, Chuck. Since I've earned anywhere from 3,000 - 5,000 base tier points from gaming on each of my last three trips, would I be better off booking my stays for fewer nights (3 or 4 nights) to increase my overall points per day average? Also, I'm not sure if/how this would figure into the equation, but of the 5 nights I stayed this past trip, I actually paid casino rate for the first two nights. Only the last 3 nights were comped.

    As for contacting Cosmo about offers, do you usually email or call? I emailed [email protected] about a month ago to inquire about my base tier point balance, and they responded to my inquiry very quickly. I know there's a number on the back of my Identity card for VIP services, so I'd imagine that would be a good place to start if I choose to call.

    On a side note, when I first stayed at Cosmo last July on the offer from Kevin Sweet, I was put in touch with a host who made all of the arrangements, and I had a chance to meet her during my trip in July. Mind you, I'm nowhere near the level of player that would have a casino host, however I ran into her in the casino last week, and I was shocked that she actually remembered my name!
     
  6. Chuck2009x

    Chuck2009x VIP Whale

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    If you don't want to pay for any of your nights and you don't mind staying fewer nights, then spreading your play over fewer nights is probably the way to go.

    However, if you can get casino rate for nights you have to pay for, that's not really a bad deal either. And asking if you have any backend coming at the end of a trip will give you an idea of how your play stacks up against the comp value they're offering upfront. If they say no, or you only have a small amount, then your offers probably won't change. If they cover a room night backend, then maybe your offers will go up a night.

    I think calling would be good in this case, because what you really want to do first is find out if you have an offer that covers June and July. If it turns out you actually have one (or are about to get one), then you can ask what it is. If there is one, you can probably project that you'll end up getting the same offer for the fall, at least in terms of how many nights. I've had the freeplay portion vary a lot even though my play is pretty consistent.
     
  7. ScottE

    ScottE Roller!

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    When you put your identity card into a machine, it shows you a points total. This is different than the identity points value on the website. I assumed the value on the slot machines is the tier points?

    Anyone know for sure?
     
  8. Chuck2009x

    Chuck2009x VIP Whale

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    It's not tier points. It's points from machines only. Most machines display two numbers, Total Points in the lower left and Session Points in the lower right. Tier points don't display anywhere in Cosmo's system, you have to track them yourself or ask.

    And If you're trying to track coin in using those numbers, remember that your multiplier is being used. So if you're Sterling or Gold, you're getting 2 points for every $2.50 coin in on slots.

    If you're Sterling or Gold,
    • Divide Session Points by 2 to get tier points for the session
    • Multiply Session Points by 1.25 to get coin in for the session
     
  9. BayouBengal

    BayouBengal VIP Whale

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    The number on the machine are the points you have earned gambling. The number on the website is gambling + spending. As for base tier points, there's no way to know for sure unless you ask identity. Just ask the boothling.
     
  10. nostresshere

    nostresshere Mr. Anti Debit Card

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    #1 Casino Comps Rule:

    Comps/offers are based on play. They are not based on tier.

    #2 Casino Comps Rule:
    See #1

    In general, people at higher tier levels get better offers since you have to play more to get there. But there are plenty of top tier players that get almost no offers due to AVERAGE low play.
     
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