7 star "Upgrade to best available room at check-in"

Curious what the conditions are on this, is it just for basic rooms or is there a chance you can get a "free" upgrade to a suite?

 

Always depends on availability. My friend is a seven star and checked in yesterday for the New Year’s stuff and asked about an upgrade and she laughed at him. She said he was lucky to get a room. But when it’s slower I am diamond and they upgrade me whenever one is available. Someone hit and miss though

 

Yes, keyword is "available". There are loads of 7* in Vegas for New Years. Unless you are a huge player, it's unlikely to get an upgrade. Just wondering, where was your friend staying, that might also matter.

 

When I was a 7* (I guess I'm still a 7*, but only until 1/31/2020), I would get upgraded to a suite at Harrahs Las Vegas when they were available, but no such luck at CP or Cromwell.

NYE?!?!? HA!! Unless your friend is a "BIG" 7*, good luck.

 

When I ask I get “fake upgrades” like a good view and a high floor. I’ve never received a true suite with a living room separate from the bedroom.

 

For those that have recieved an upgrade from a room to a suite, did you have to ask or was it just bumped automatically because it was available and you are a 7*

 

It really just depends on how slow it is in town. Your chances of a suite are much better midweek when nothing in town. On a busy weekend like New Years all the suites are divided up by the hosts leaving very little for discretionary upgrades.

 

Almost every hotel and casino program has that sort of wording.

As I understand it, at CET they look at who is coming in each day and will try to "upgrade" as many as they can in advance. And that upgrade is NOT based on tier, but on level of play. As said, even 7 stars might not even be able to get rooms if full and play is low.

 

Bumped automatically.

However, and I don't know if this has anything to do with it, but I am coded to Asian Marketing, book my trips through my host, and my host is very attentive.