1. Welcome to VegasMessageBoard
    It appears you are visiting our community as a guest.
    In order to view full-size images, participate in discussions, vote in polls, etc, you will need to Log in or Register.

7 star "Upgrade to best available room at check-in"

Discussion in 'Comps' started by Bondy3, Dec 30, 2019.

  1. Bondy3

    Bondy3 High-Roller

    Joined:
    Jan 28, 2013
    Messages:
    523
    Trips to Las Vegas:
    4
    Curious what the conditions are on this, is it just for basic rooms or is there a chance you can get a "free" upgrade to a suite?
     
  2. Southpaw33

    Southpaw33 Low-Roller

    Joined:
    Mar 7, 2018
    Messages:
    275
    Location:
    Denver
    Trips to Las Vegas:
    20
    Always depends on availability. My friend is a seven star and checked in yesterday for the New Year’s stuff and asked about an upgrade and she laughed at him. She said he was lucky to get a room. But when it’s slower I am diamond and they upgrade me whenever one is available. Someone hit and miss though
     
  3. oghuman

    oghuman VIP Whale

    Joined:
    May 24, 2010
    Messages:
    2,133
    Location:
    NYC
    Trips to Las Vegas:
    43
    Yes, keyword is "available". There are loads of 7* in Vegas for New Years. Unless you are a huge player, it's unlikely to get an upgrade. Just wondering, where was your friend staying, that might also matter.
     
  4. DaiLun

    DaiLun R.C., L.C., and A.A.N.G.

    Joined:
    Apr 24, 2014
    Messages:
    8,465
    Location:
    San Jose, CA
    Trips to Las Vegas:
    100
    When I was a 7* (I guess I'm still a 7*, but only until 1/31/2020), I would get upgraded to a suite at Harrahs Las Vegas when they were available, but no such luck at CP or Cromwell.

    NYE?!?!? HA!! Unless your friend is a "BIG" 7*, good luck.
     
    Osaka, Jeju Island, Manila , Angeles City, another whirlwind tour!
    Tentative . . . 5 hour trip for Silver Strikes
  5. meyers67

    meyers67 VIP Whale

    Joined:
    May 30, 2013
    Messages:
    1,607
    Trips to Las Vegas:
    30
    When I ask I get “fake upgrades” like a good view and a high floor. I’ve never received a true suite with a living room separate from the bedroom.
     
  6. Guy_

    Guy_ High-Roller

    Joined:
    Jun 25, 2014
    Messages:
    980
    Location:
    Ontario Canada
    Trips to Las Vegas:
    27
    For those that have recieved an upgrade from a room to a suite, did you have to ask or was it just bumped automatically because it was available and you are a 7*
     
    Friends 50th Birthday Trip
  7. Scottndindy

    Scottndindy High-Roller

    Joined:
    Oct 1, 2011
    Messages:
    729
    Location:
    Indianapolis, IN
    It really just depends on how slow it is in town. Your chances of a suite are much better midweek when nothing in town. On a busy weekend like New Years all the suites are divided up by the hosts leaving very little for discretionary upgrades.
     
  8. nostresshere

    nostresshere Mr. Anti Debit Card

    Joined:
    May 4, 2009
    Messages:
    17,616
    Location:
    TN
    Trips to Las Vegas:
    25
    Almost every hotel and casino program has that sort of wording.

    As I understand it, at CET they look at who is coming in each day and will try to "upgrade" as many as they can in advance. And that upgrade is NOT based on tier, but on level of play. As said, even 7 stars might not even be able to get rooms if full and play is low.
     
  9. DaiLun

    DaiLun R.C., L.C., and A.A.N.G.

    Joined:
    Apr 24, 2014
    Messages:
    8,465
    Location:
    San Jose, CA
    Trips to Las Vegas:
    100
    Bumped automatically.

    However, and I don't know if this has anything to do with it, but I am coded to Asian Marketing, book my trips through my host, and my host is very attentive.
     
    Osaka, Jeju Island, Manila , Angeles City, another whirlwind tour!
    Tentative . . . 5 hour trip for Silver Strikes