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MyVegas 2 Email Addresses - How To Redeem Rewards?

Discussion in 'MyVegas' started by VegasGroove, May 9, 2017.

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  1. VegasGroove

    VegasGroove VIP Whale

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    Hello Everyone (who still plays and redeems MV rewards),

    A friend of mine had a question to which I had no answer. Her scenario is this:

    She plays MV on FB and wants to redeem two rewards, a two-nighter at Monte Carlo and a ticket to Ka. Now, her FB page is associated with her Yahoo email address, but her Mlife account is associate with her Gmail email address.

    When she purchased both rewards, the redemption link took her to the Mlife sign in and she couldn't because the Yahoo email address won't work on her Mlife account.

    Can she call to straighten out? Who does she call - Mlife or Playstudios? If so, what number should she use? Or is she out of luck completely?

    Thank you in advance!
     
  2. DaiLun

    DaiLun R.C., L.C., and A.A.N.G.

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    IMHO, she should call Playstudios to get the reward associated with her mLife address. I think that's what is did last time this happen to me.
     
    Another NGO trip. QQQQ/NYNY
  3. Marilynfan

    Marilynfan High-Roller

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    I had MLIFE change my email address with them to match my MyVegas one. Pretty sure I actually messaged them on facebook about it.
     
    Last edited: May 9, 2017
  4. VegasGroove

    VegasGroove VIP Whale

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    Thank you, DaiLun and Marilynfan!
     
  5. npom

    npom VIP Whale

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    sign into your M life account and change the email address so they match.
     
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