1. Welcome to VegasMessageBoard
    It appears you are visiting our community as a guest.
    In order to view full-size images, participate in discussions, vote in polls, etc, you will need to Log in or Register.

MLife comp room type guaranteed?

Discussion in 'Comps' started by TheTrain85, Jul 3, 2021.

Thread Status:
Not open for further replies.
  1. TheTrain85

    TheTrain85 Tourist

    Joined:
    Jun 26, 2021
    Messages:
    32
    Location:
    Seattla, WA
    Trips to Las Vegas:
    20
    Hi guys,

    I wonder if MLife will honor the room type on their comped room once I've booked a reservation? For example, if I booked a Nighthawk Suite at Park MGM would they give it to me accordingly or could they decide to just give me a normal room instead? My experience with Caesar's has been that they never gave me the room type I booked for comps, they often gave me the cheapest type and claim that room type is not guaranteed.

    Thanks a lot for your answers!
     
  2. nostresshere

    nostresshere Mr. Anti Debit Card

    Joined:
    May 4, 2009
    Messages:
    23,220
    Location:
    TN
    Trips to Las Vegas:
    40
    I have always gotten at least what was booked at CET and MGM.
     
  3. drac999

    drac999 Loving Life

    Joined:
    Aug 15, 2018
    Messages:
    1,049
    Location:
    Marietta
    Trips to Las Vegas:
    35
    I don't think any room is guaranteed (usually stated in communication), but I've never got a "demotion"!:D
     
    Happy Birthday to Me!
    • Agree Agree x 1
  4. Jer

    Jer “The Walrus has spoken”

    Joined:
    Jan 20, 2002
    Messages:
    8,853
    Location:
    Southern California
    Trips to Las Vegas:
    999
    I’ve never had an issue at Mlife so far, but it “could” happen. Relax, and deal with it when the time comes if it does. I’m sure you’re good! :thumbsup:
     
  5. JosieCat

    JosieCat VIP Whale

    Joined:
    Dec 10, 2011
    Messages:
    3,821
    Location:
    Minnesota
    Trips to Las Vegas:
    40
    I got bumped at MGM Grand once. I had the Penthouse City View suite booked. But if I remember correctly, there aren’t many of those, and they are very popular.
     
    • Like Like x 1
  6. DaiLun

    DaiLun R.C., L.C., and A.A.N.G.

    Joined:
    Apr 24, 2014
    Messages:
    13,085
    Location:
    San Jose, CA
    Trips to Las Vegas:
    100
    Regarding comped rooms, IMHO and IME nothing is guaranteed. If a higher roller than you wants the room, they will get it.

    If you're paying for the room (cash on the barrelhead), that's a different story.
     
    • Agree Agree x 1
  7. VegasBJ

    VegasBJ VIP Whale

    Joined:
    Aug 23, 2009
    Messages:
    6,671
    Location:
    usually Shadow Creek
    Trips to Las Vegas:
    463
    on busy, busy weekends, you MAY get bumped if a higher player comes in at the last minute. this usually only applies though to the few top higher end suites. it all goes by the player totem pole for those particular dates
     
    • Agree Agree x 1
  8. MCann

    MCann I can't complain, but sometimes I still do...

    Joined:
    Apr 21, 2019
    Messages:
    10,785
    Location:
    FL
    Trips to Las Vegas:
    4
    It happens, but its not like modern day CZR where it's now super likely. Lately they have been letting you book whatever gets your foot in the door at CZR, then putting you where they feel like putting your even downgrading base rooms to worse base rooms.
     
    • Like Like x 1
    • Agree Agree x 1
    • Wow! Wow! x 1
  9. ams722

    ams722 Side Bet Shunner

    Joined:
    Aug 27, 2012
    Messages:
    2,241
    Location:
    Pergatory
    Trips to Las Vegas:
    15
    Not guaranteed, but also very rare to get bumped.

    You should be fine in a Nighthawk suite at Park MGM.
     
    • Agree Agree x 2
  10. TheTrain85

    TheTrain85 Tourist

    Joined:
    Jun 26, 2021
    Messages:
    32
    Location:
    Seattla, WA
    Trips to Las Vegas:
    20
    Thanks everyone for your info. I was in the situation where CZR let me book a comped suite online and then they gave me a base room upon arrival. Happened to me several occasions both in Vegas and Atlantic City. This time I am going to Vegas with my wife so I hope MLife will at least get me that suite I booked online! Let's see!
     
  11. INABIAL

    INABIAL Low-Roller

    Joined:
    Mar 22, 2021
    Messages:
    211
    Location:
    San Francisco
    Trips to Las Vegas:
    49
    The only trouble I've ever had with any comp bookings not being honored is when I arrive later in the evening. I got bumped from an Eiffel View room for a night at Paris and other higher end rooms at other props when arriving after say 8pm. It's annoying but I get it, though with Vegas being such a 24-hour town it's a bit annoying. Usually it's just for that 1st night but it's still a hassle to have to move the next day.
     
  12. alexm

    alexm VIP Whale

    Joined:
    Jan 15, 2014
    Messages:
    1,853
    Trips to Las Vegas:
    4
    @TheTrain85 Anytime you book a comp room (zero dollars for the duration of your trip) they can put you in any room they want. From our experience, they usually won't make a massive downgrade, but we have been downgraded 1-2 steps more than once, especially when we would book a suite (which have a more limited inventory). Booking through a host can certainly reduce the likelihood of this occurring since hosts have a little more pull. Late arrivals have been the primary times our room was changed as well, since they may assume you aren't coming.

    Now if you are paying for a room through the casino (not an upgrade but an actual paid room type) they can not downgrade you. That has worked to our advantage a few times pre comps where we paid for a nicer deluxe room of sorts and were upgraded to suites for free because they sold that room type out.

    Currently what we try to do is book a room type better than what we have comped since we know we will get it and 99% of the time we play enough that it gets comped off after as well. I'm talking like paying 30-50 dollars a night for a suite because we are getting casino rate and then having that comped.
     
Thread Status:
Not open for further replies.