Question for the experts. I've been a member of CET for the past decade but always just popped in a played a little before heading to my real gambling destinations for the night. My theo and averages at CET properties is awful. I'm now thinking about making a switch over to CET as my primary gambling home. Is there any way to close my current account and start fresh so that my new accurate play amounts are reflected for comp purposes? Anyone know if there is a time period (something like 3 years) that your old play sessions continue to be looked at and averaged in? Am I just overthinking this and if I play big next trip, will I start getting decent offers?
Dont put too much emphasis on your past play with CET Total Rewards. Example: If you used your players card and only bet $10 per day for lets say 2 days in month of March 2017 course you would def not get any comps. If you go this month (April 2017) and did some real gambling on your players card, you will see within 24 hours, free room offers start popping up via totalrewards.com and/or the app. My wife tested this theory last year.
Could probably talk to a host and get it resolved. To throw out an opinion, in my experience, CETs Total Rewards team is the least informed of them all. Honestly, CET is only good if your a lower-tier roller. I play enough to earn Diamond and stay away from the hosts and all that.
Older history does get cleared or at least weighted down when you have newer play. I guess it comes down to what would make you happy. If you have low expectations, meeting them could be even easier than you think. If you are used to comp room, F&B and/or free play, it could be harder.
My experience is that tracking lasts FOREVER. As an example. I didn't play in a CET property for 10-15 years, and started back playing in 2014. I played a little at the LINQ, then, a month later, on a whim, I logged in and checked for a room rate in Reno and was offered a weekend comp room.
I don't know if play history is tracked forever or if you had history 20 years ago and it's still in the system. But I know the system goes back to around at least 10 years. When I was speaking to my host last year and this same topic had come up and she was able to look at my play from around 9-10 years ago. I would assume it's tracked forever as it's in the casino's best interest to do so and tracking play has minimal overhead or doesn't take up much data space. For the OP, I wouldn't be too concerned with "starting fresh". If you are looking for back-end comps then as long as your current play warrants it, you just have to talk to a host. If you're looking for upfront offers like room/FP/RC then it make take a while to catch up and reflect that. I believe PH Host Hunter had posted or answered a question on this board for how long it takes for your offers to reflect play. I may be wrong, but I believe it was around 3-6 months?
I agree with @Lmarl72936 on this one - one decent trip and you should be all set going forward. I think it's pretty much the same with MLife - your most recent trip gets weighted way more heavily than older ones for purposes of offers going forward, especially if it represents a big jump in play. Although, I see that at least for MLife, it works more slowly when you're moving in the opposite direction. I've been low playing them for a year and a half and they're just now barely easing off on my offers. At CET you see the effect of a low play trip on comp availability much quicker.
Thanks everyone for the quick replies and advice. I was debating spending my next Vegas trip on an offer from another casino and burning my comp bridges there by giving all of my play to CET. I think I'll just play it safer and pay for a hotel out of pocket mid-week for my next trip and build some CET comps. Always good to have options.
Why not just book at CET, give them good play, and check with the host on duty before you leave to see what you can get for back end comps? If you're going mid-week and give them good play, you should get a chunk of the bill knocked off.
