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CET confusing hotel comps

Discussion in 'Comps' started by NewOrleansSlimm, Dec 1, 2015.

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  1. NewOrleansSlimm

    NewOrleansSlimm VIP Whale

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    ok, first off, im a 7* at CET, ill get a free room no matter if the website list prices or not, but navigating it a lil while ago, if I didnt know what i know about CET this might turn me off from booking their and be a potential lose of money for CET

    in the past I had a host for no reason book me an extra room at CP, it was just me, why I would need 2 rooms, I dont know...

    so I have an extra 7* trip to use before march 31st (yep I got 2 7* trips this year, figure that out)

    anyway im bringing a friend along and dont mind if he stays in the room as ill do 2 beds, he aint paying for anything so he cant complain. but I may bring my girl with me so I was just thinking, get him his own room, dont care if its at CP can be any of the other properties as long as he has a room.

    so I check the TR website for 2 rooms end of march and for the days of 24-28 it says comped. when you click on the dates it brings up rooms with prices and its not too cheap. you can do flexible dates and select 1-4 rooms and get the different rates, 2 rooms is under comps

    so ill be using my 7* trip and I know I can get the 2 rooms comped if I need 2 rooms but as I said, that could be a decision some people might say, nah I cant do that when they can get it free

    they need to fix the site so its not so confusing


    heres some screenshots and computer cell phone pics

    changed the 2nd room to 1 adult after the screen shot
    [​IMG]

    all the CET properties and prices for march
    [​IMG]

    all comped for 2 rooms 24th-28th
    [​IMG]

    [​IMG]

    [​IMG]

    if I stay at CP its always the augustus, they dont always list it online but forumn is listed here
    [​IMG]

    $1,000 for comped rooms
    [​IMG]
     
  2. nostresshere

    nostresshere Mr. Anti Debit Card

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    March?

    Room rates get rather high due to March Madness. The system is not allowing it.

    Call or email your host and they can probably override it.
     
  3. Nevyn

    Nevyn VIP Whale

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    Im pretty sure the issue is just the two rooms. The calendar isnt really set up to let one player book 2 rooms, just as it wont let you book unlimited nights. I might show a whole month in a calendar as comp, but if i pick more than 5 nights they start charging me. Sounds like you are being charged for the second room. I would just use the host ... They likely are not expecting a 7* who rates 2 augustus rooms to go through the calendar.
     
  4. Guy_

    Guy_ VIP Whale

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    If you click on the "Show More" in orange font it will likely show the first room comped and you paying for the second room. As Nevyn stated, the calendar is not set up to comp more then room for 5 nights.
    Just call your host :)
     
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