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How do the Comps actually work?

Discussion in 'Comps' started by kiwigreg, Mar 19, 2015.

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  1. kiwigreg

    kiwigreg Tourist

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    Pardon my ignorance.... I am going to be in Las Vegas with four friends later in the year for 8 nights. We are staying at the Palazzo and will no doubt spend a fair bit of time at the Palazzo and Venetian Casinos. Can someone explain how the comps would work? I understand how they calculate it, but do you need to register or whatever. And as are from New Zealand - we might not be back for sometime, if ever...how do you claim the comps while you are on the trip?
     
  2. La$Vega$

    La$Vega$ Fun until cops show up, then we play Hide n' Seek!

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    Other VMB'ers will give more detailed info on the Palazzo/Venetian comp system...

    In general:
    -Learn the game you will play inside and out
    -Never play for comps
    -You would get a players card, which your host upon meeting them would be gracious enough to get for you.
    -Remember to always present your players card when playing tables or place/swipe into machines
    -Go to the host area and meet your host that you have previously e-mailed, called etc. to make small talk and line up with them.
    -Bring your host a token gift. This is always appreciated.
    -You can ask your host what the theo will accord you at various amounts. Be realistic to what you think your average bet will be for X amount of hours played and what games
    -For your hotel play, try to put everything on your room charges, food, gifts, drinks, calls, anything.
    -When at other establishments do the same thing if connected to your hotel property, however, if it is another property you may be afforded any comps right then and there, a comped lunch/dinner/limo/tickets to a show for example
    -Upon playing a pit game, meet the pit boss and have friendly conversation, ask them any Q's you might have. Tell them you would like to be rated.
    - Prior to leaving any pit game, inquire from the PB pit boss where they have you rated at. (never call them a 'pit critter' ;-)
    -This is also the time to ask if you can get a dinner, buffet, show tickets, line pass, etc. based on your time played & $ amount bet
    -These gratuities may also be aside from your regular comp rating
    Typically if you are comped for a room/food etc. prior to coming (based on your prior play), the expectation is that you give them an opportunity to win your money.
    This can vary, but 4 hrs. per-day is/was average playing time expected.
    -Prior to check-out & perhaps the day before (note when your host works, hrs./days) meet with your host to see what your action has afforded you if anything
    -Typically your comps run for a period of time and will get wiped out if not used, check w/ the host
    They will do all the calculating and let you know.

    **Note: This link is from 2009
    http://wizardofvegas.com/forum/off-topic/general/342-comps-information/
    ***Side Note to VMB'ers...upon reading the linked forum post on comps..it footnotes to thank 'BeeeJay who seems to be everywhere' ...lol

    Enjoy!
     
  3. sigsev

    sigsev Low-Roller

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    At Venetian/Palazzo they have a different system than most for receiving comps, at least the first time. You won't be able to meet with a host directly at first. Instead, both properties have a desk where you go to receive any credit towards your stay. The sign above this desk says Casino Credit. In Palazzo it is located to the right of the cashier cage past the security desk, beside the hallway that connects Palazzo and Venetian. Do everything detailed in the above post, and before checking out visit this desk and ask them to check your play. Don't say "We'd like some comps", say something like "We're checking out and would like you to review our play". The person at the desk will tell you what you qualify for and will wipe out the corresponding charges to your room. This is why it's important to charge everything to your room that you possible can.

    One thing about Palazzo, I found the suits were pretty by the book when it came to ratings. I was playing blackjack and had one suit enter every single bet I made, so even though I had some hands at $200 or $300 I'd end up with an average of $65. I found the suits were a little more lenient at Venetian, and I got rated better there. YMMV. Always ask the supervisor what your average was after you finish a table games session. If there is a discrepancy between what you bet and what the supervisor has recorded you must clear it up now, you can't do it later. Be polite, but if you feel your average is lower than it should be speak up. Often suits will bump up your rating just because you asked. They don't really want a confrontation.

    Also I just came back from V/P and I'd highly recommend brunch at Bouchon, or any meal there really, and Yardbird.
     
  4. sigsev

    sigsev Low-Roller

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    Oh and since you are there for 8 nights, which is longer than most, you may want to pay a visit after 3 or 4 nights to the desk and inquire about your ratings. If you play big enough you may have a host contact you during your stay.
     
  5. LB9

    LB9 PH Blackjack Degen

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    The advice above is correct but more simply stated: Stand in line at the casino for a FREE player's card (at the Player's Club desk-Grazie for V/P), play whatever games you would normally want to play and use your card everytime you do, charge a few reasonable expenses you otherwise would to the room, ask for some charges to be "taken off" at the end by a host. Subsequently, if your play merited it, you will begin to see offers via mail/email/however you registered at the Player's Club desk a few weeks after your stay. Don't play for comps, play for fun. Whether you get them should be a secondary concern but rest assured, you'll likely get something if you give a good amount of action.
     
  6. kiwigreg

    kiwigreg Tourist

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    Thanks for all that advice. Most helpful!
     
  7. Auggie

    Auggie Dovahkiin

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  8. La$Vega$

    La$Vega$ Fun until cops show up, then we play Hide n' Seek!

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    Like Auggie said, and do some searches on here.
    Because this board is massive & so indepth with folks with all sorts of knowledge, it is somewhere in the VMB bowles of info!
    sigev lb9: Good advice on mid week checking & getting your own player's card
    Many establishments have their own twists, so check different venues
     
  9. thecarve

    thecarve Misanthrope

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    You've received some good info, so far.

    I agree with the above poster regarding checking in with a host - or just at the Club Grazie desk - midway through your trip. Even if you don't play enough to warrant a host's attention, you will have certainly generated some freeplay if you've spent any time playing slots or video poker. Also, it wouldn't hurt just chatting with someone about what your play might get you by the end of the trip. Who knows, you might want to splurge on an another pricey meal or bottle of wine or whatever if you know you're likely to get $X taken off your bill.

    The most important things to remember are to get your player's card (Club Grazie) prior to doing any gambling. Use the card every time you gamble. Charge everything you can to your room (or everything you'd be willing to pay for if comps weren't an option). And talk with a host or someone at the Grazie desk the night before, or morning of, your departure (PRIOR to checking out).

    Best of luck and have a great trip! :beer:
     
  10. kiwigreg

    kiwigreg Tourist

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    Cheers thanks for that - it really helps!! Viva Las Vegas!!
     
  11. Check-Raise

    Check-Raise High-Roller

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    A quick side question about hosts, people have mentioned them in threads talking about asking for a host to come review your play at check out, other talk about them as more of a travel agent giving you comps and freebies in accordance with your play.

    At what level of play should you consider asking for a host? I'm assuming if you have a $1.5k - $3k bankroll you probably shouldn't bother them.. I don't actually have a clue, whats the deal on that?
     
  12. newmans

    newmans VIP Whale

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    It's not your bankroll that dictates whether or not you have a host. The theo you generate will be the indicator for you having a host. Different properties will have different requirements. At CET, I think you can be hosted with an ADT of $300-$400.
     
  13. Check-Raise

    Check-Raise High-Roller

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    Fair enough, that gives me some perspective, thanks!
     
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