Mlife email if your resort isn't open yet?

Just got the email. They are moving me from vdara to Aria. Was booked at vdara penthouse so interested in what I will actually get at check in.

 

Got the email, moving over to Aria. I love Vdara, have stayed there 3 times but I’m certainly fine with Aria, have stayed there 3 times before also.

 

Boo! Just checked my res and they moved me from a Vdara penthouse to a base Aria king. How is that a comparable move? Checking in tomorrow so I eat it if I cancel now. Gonna call in the morning.

 

Yikes did you hear anything from them

 

Did you book directly? Or third party?

 

Direct thru mlife (I am Platinum).

Called them, said they were comparable. Hopefully when I check in i can escalate.

 

How does the room you are going to price compared to what you were paying at the other? I don’t think that is comparable at all

 

Ugh Let is know how it turns out good luck. I would be pissed if I was you

 

Missed a call from mlife on the plane. Offered to move to luxor tower suite plus resort credit. I accepted ONLY because I wanted to stay one more time before its torn down lol and the credit was generous.

They also mentioned capacity is an issue at aria from all the moved reservations.

 

well it should be interesting to see where we get moved then for our trip in a couple weeks lol

 

what kinda room at Luxor did you get

 

Hope it worked out for you! Their claim that a base Aria King is comparable to a Vdara penthouse is laughable though. They aren't.

 

This is a message I got from aria regarding my reservation at mirage In a couple weeks:

“For guests who already have room reservations with one of our Resorts, if your travel plans are impacted by the virus, we are here to help. Please contact (866) 761.7111 or [email protected] so we can assist you and help you find the right solution. We want all our guests to feel comfortable and confident in planning and coming to enjoy our world-class accommodations, restaurants and entertainment.”

 

Well I got my email and confirmed it but that’s it so far... how long after the email and you “confirm info the love did it show up on your account?

 

I got the email today as well. I confirmed the switch to the Aria. I'm also wondering when my account will show the update. The room I was booked for at The Mirage was a One Bedroom Tower Suite. I wonder what MGM considers "similar accommodations" at the Aria.

xman30

 

Well they have 1 bed tower suites but some are smaller then the mirage. We have a 2 bed tower so we are wondering what they will do since the only 2 bed ones they have are sky suites which I’d be ok with lol

 

As of a couple of days, my reservation on the Mlife website still said Vdara even though I received an email saying I was moved to Aria. So it might not update.

 

Correct you must call them in most cases to find out but not more then 48 hours and actually more like noon of the 2 days before arrival

 

For those of you that have gotten a relocation email how many days in advanced did you get it....I know that im getting moved from the Mirage and kinda hoping to see if it will be the Aria mainly so I can check their rooms out and check that hotel off the list of ones I've stayed at.

 

I have heard about 2 weeks before arrival. And you are supposed to get an email 48 hours before arrival as to what kinda room you will get. Now, i was told that some to most wont get the email so to call around noon time of the 48 hours before. So in other words if you were arriving on Friday of this week, then you could have called noon local time today