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Why am I getting logged out of VMB?

Discussion in 'Admin. Announcements' started by Sonya, Jan 19, 2017.

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  1. Sonya

    Sonya Queen of VMB

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    Some of you are contacting me to say that when you navigate around the board, you are being logged out, or when you return the board, you need to log in again.

    If you are using a bookmark to get to VMB, you need to edit it to include the https part of the url:

    https://www.vegasmessageboard.com/forums/

    There was an issue with people being logged out when clicking the Home link on the top of the board, but my lovely assistant, SH0CK has fixed that for us.

    There is the possibility that you may need to flush your browser cache to correct this problem, but most people have been able to just correct the url in their bookmark to solve the problem. Please let me know if you continue to have problems.
     
    Sonya, Jan 19, 2017
    #1
    • Like Like x 2
    • Informative Informative x 1
  2. DaiLun

    DaiLun R.C., L.C., and A.A.N.G.

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    Thanks Sonya, that solves my problem!!!!
     
    DaiLun, Jan 19, 2017
    #2
  3. Sonya

    Sonya Queen of VMB

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    Glad to hear it.
     
    Sonya, Jan 19, 2017
    #3
  4. rcbeamer

    rcbeamer Low-Roller

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    Three different times it didn't work yesterday, but it did today. Thank you. :)
     
    Last edited: Jan 19, 2017
    rcbeamer, Jan 19, 2017
    #4
    • Like Like x 1
  5. nostresshere

    nostresshere Mr. Anti Debit Card

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    I do not use a bookmark, but just type Veg and it automatically fills in the url at the page I always start at (New Posts)

    I did not want to clear my cache - assuming it might delete lots of regular web urls, but found a different solution to clean the old URL. It has a different method for MAC vs PC.

    https://productforums.google.com/forum/#!topic/chrome/i8HqLSSePLo
     
    nostresshere, Jan 19, 2017
    #5
  6. Blonde_4_ever

    Blonde_4_ever LasVegas4ever.com

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    Ah ha!!!!
    Thanks!
     
    Blonde_4_ever, Jan 19, 2017
    #6
    • Like Like x 1
  7. Sonya

    Sonya Queen of VMB

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    Sonya, Jan 19, 2017
    #7
  8. Ty

    Ty ?

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    That's funny!
     
    Ty, Jan 19, 2017
    #8
  9. NewOrleansSlimm

    NewOrleansSlimm VIP Whale

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    it done this to me using firefox...i deleted my bookmark, it asked me to log in and i selected to remember login...added new bookmark....tried it again and it asked for login again, done the same thing, without deleting the new bookmark, I added bookmark again and since then it has remembered it
     
    NewOrleansSlimm, Jan 19, 2017
    #9
  10. makuk

    makuk Low-Roller

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    I've been doing this for 2 days, it's starting to ?{$$ me off now! whatever I do it will not remember me or keep me logged in.
     
    makuk, Jan 20, 2017
    #10
  11. Jejas

    Jejas VIP Whale

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    The problem still persists.
    I always use https://
     
    Jejas, Jan 20, 2017
    #11
  12. nostresshere

    nostresshere Mr. Anti Debit Card

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    Tell us more about how you normally use the site, login, browser, etc.

    And, did you try to various fixes mentioned above?
     
    nostresshere, Jan 20, 2017
    #12
  13. Miller12pack

    Miller12pack High-Roller

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    When I go to vmb I can't log in, but when I click on forums, it logs me in.
     
    Miller12pack, Jan 20, 2017
    #13
  14. nostresshere

    nostresshere Mr. Anti Debit Card

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    Change your first page to forums - that might help.
     
    nostresshere, Jan 20, 2017
    #14
  15. CALELLA

    CALELLA Low-Roller

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    I was having the same problem but editing the URL seems to have worked for me, thanks Sonya.
     
    CALELLA, Jan 20, 2017
    #15
    • Agree Agree x 1
  16. Sonya

    Sonya Queen of VMB

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    Be sure your bookmarks are starting at https://www.vegasmessageboard.com/forums/
    Include the https and the trailing slash. Should be working.

    The server guru people say all is set up correctly but I will tell them again that people are still getting logged out. Hopefully someone there will have more info for me.

    That getting logged out is a PITA. Thanks for your patience.
     
    Sonya, Jan 20, 2017
    #16
  17. Sonya

    Sonya Queen of VMB

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    I have had the gurus go over the settings again and all is working on the server end and in the software here.

    Their advice if you are still getting logged out:
    If you continue to have problems, please provide the following:
    • Operating System/Device (desktop, ipad, phone, etc)/Browser
    • What link are you clicking when you get logged out? And is this consistent (happens every time)?
    • Have you done all the things listed above?
    Thanks!
     
    Sonya, Jan 20, 2017
    #17
  18. nostresshere

    nostresshere Mr. Anti Debit Card

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    To really help the troubleshooters - COPY and PASTE the problem link - do not type it in. 99% sure it will not be the same one.

    (hope I did not overstep my boundries here... but from past troubleshooting, field support - this was often the problem)
     
    nostresshere, Jan 20, 2017
    #18
    • Like Like x 1
  19. Sonya

    Sonya Queen of VMB

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    Not overstepping. I appreciate the help. Thanks.
     
    Sonya, Jan 20, 2017
    #19
    • Like Like x 1
  20. JoJoR

    JoJoR VIP Whale

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    This was my issue. Thanks!
     
    JoJoR, Jan 22, 2017
    #20
    • Like Like x 1
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