I am looking to get some information from you guys about airfare comp? How does it work? Do they reimburse or do they book the trip for you?
Just thought I would ask before I make a fool of myself on the phone. This offer was sent in the mail by the way
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Usually they reimburse up to a set amount. For example, you can't book a last minute first class ticket and expect that to get reimbursed. Has to be within reason. There may also be some disclaimer that it is based on play. Most of mine have come from losing trips, very hard to post a winning trip and also get airfare reimbursed along with all the other comps you spent during the weekend. Can't say that it can't happen, but it is less frequent on a winning trip. If you are a whale, you get reimbursed either way.
Based on the information you provided, i.e., they are booking for you and you received a mail offer, then my experiences have been that the airfare is part of the package, and you do not have to pay for it, unless you don't show up to travel on day of trip, then they will charge your credit card for a no-show fee.
On the other hand, if it's something you booked yourself, as the previous poster states, then they will look at your play and reimburse you.
I know I will get an airfare comp on any trip where I've lost $10k or more. Both MGM and CET properties will do this. However, I've never seen any offer where they would comp your airfare up front. So if you got one, I'd say you are lucky!
On this note, I've had a trip where I stayed at a MGM property and went to play at Caesars and lost $11K. Even though i didn't stay at Caesar's, they gave me $500 cash back to re-imburse me on my airfare. I went back to MGM and won back $15K an hour later. So not only did I win my money back, I got an extra $500 out of it from the airfare comp. LOL.
they only do upfront airfare comps to the regional casinos like the Beau, Gold Strike, MGM Detroit, etc. they do not do those for Vegas. with Vegas it's based on play for that trip and only if you have primary comps left over after everything. for most players that usually only happens if you make a pretty big loser or if you spend nothing on food, etc. one time i made a big loser and still didn't get airfare because i had spent so much on F&B.
if you play high enough ($3-5k avg), you will earn enough comps that you can do the fancy dinners and a big suite and everything and still have enough comps left over for airfare.
You are asking for details, but providing none...
Originally Posted by azn2050
This offer was sent by who? What did the letter/brochure/glossy say?
Barring you being a high roller the two most common airfare comps are from Total Rewards and MLife:
They book regional jets to fly to their smaller regional casinos and then send a letter with an offer to qualifying players in the area of the airport where the flight leaves from. IE: I get offers for flights and rooms to Laughlin and Lake Tahoe. I am in Vancouver, BC and these flights all leave out of the smaller Bellingham, WA airport, not Vancouver International.
NOTE: there will never be any of these for Las Vegas.
The cost of these packages depends on your value to them. When I first started getting them they were $299 per person then down to $199 per person and now they are usually free.
Because these are chartered flights when you go and come back are set. You can't make your stay a day longer or a day shorter, as an example. And they can also fill up quite fast so if you get one and are interested then you should book right awya.
The way the MLife free flight offers work is: when you check in to your room they will give you a voucher. You can use that voucher when booking a future flight.
The important thing here is: the voucher has A LOT of restrictions, like:
- you have to book through a specific travel agency
- the voucher only covers one person's airfare, but you have to book two people
- the voucher only covers cost of flight, you have to pay taxes and fees separately
- you have to book the hotel through the travel agent and it will be prepaid. So you can't use a comp to book the hotel and you can't use comps or Express Comps to pay for your room.
- your hotel and flights have to match. IE: you can do 3 nights at Luxor and then 2 nights at Flamingo - the day you check out of Luxor is the day you have to fly home.
My first question is - how much are you planning to gamble / lose ? Avg bet per hand / for how long ?
If you received a specific mailing offering to reimburse you airfare it should be specified on the offer.
In the past when I have gotten airfare comped all I had to do is take my ticket/receipt to the cashier, they made a call to my host and they gave me my money - I have also gotten mailers stating they will reimburse me a set amount when I arrive and show my airline ticket - the amount varied from $150 - $350.
The only flyback offer I ever got was from Mandalay Bay. It came in an email:
Thank you for making Mandalay Bay a part of your Las Vegas getaway! I hope you enjoyed being here as much as we enjoyed having you.
During your recent stay, you earned a VIP Fly Back Free* Travel Award. Return to Mandalay Bay Resort & Casino or THEhotel at Mandalay Bay and the airline ticket is on us!
You must activate your Award within 30 days of receiving this e-mail. Activation is easy. Simply click on the "Register Now" button below. We look forward to seeing you again soon.
Terms & Conditions:
Mandalay Bay VIP Fly Back Free* Terms and Conditions
1. You must activate your Award at www.mymandalaybayaward.com before using it. Only the person named on the Award notification email can activate it and must be one of the travelers. The Award is non-transferable. Only one Award can be redeemed per hotel stay.
2. Questions regarding this Award should be directed to email@example.com , please include your product ID and serial number.
3. *Your Award entitles you to receive ONE free excursion roundtrip airline ticket for travel between any major airport (an airport served by at least three major airlines) in the Continental USA and Las Vegas, Nevada, up to a maximum base fare of $350. Air travel dates must correspond to your hotel stay. If the base fare exceeds $350, the additional amount is the responsibility of the Award recipient. If the Award is redeemed for less than its full potential value ($350), the Award holds no residual value for future travel. Taxes and fees are the responsibility of the passenger and must be paid at the time of booking using a major credit card. Government taxes and fees include, but are not limited to: September 11th Security Fee of $2.50 per enplanement at a U.S. airport (max $10.00 per RT). Passenger Facility Charges of up to $4.50 per segment (max $18.00 per RT). Segment Fee of $3.60 per segment.
4. The value of the Award will be applied to the base fare of the Award recipient’s ticket only. You are responsible for the cost of transportation between the airport and the hotel.
5. Your travel must be completed by the date shown on your Award email (the expiration date wasn't actually in the email, but it was 6 months, and I could be mistaken, but I believe it had decreasing value as time went on) and 21 day advance booking is required.
6. Prior to booking your return flight, you must book a return stay of three or more nights at Mandalay Bay or THEhotel, both located in Las Vegas, Nevada by calling Mandalay Bay VIP Services at (877) 632-7503 or your Marketing Representative. You will need your confirmation number from Mandalay Bay in order to book your airline flight.
7. Your airline travel must be booked by calling ATG (CST #2001330- 10, Florida Seller of Travel Registration #35395 and Nevada Seller of Travel Registration No. 240000054) at the toll- free number provided when you activate your Award. The office that will book your return flight is open between the hours of 8:30 AM-5:00 PM Pacific Time, Monday – Friday, except on holidays. To reach a travel agent during the hours the office is open, you may need to call more than 21 days prior to your intended departure date.
8. This offer is subject to the availability of specific classes of airline inventory at the time of reservation, so the farther in advance you can make your travel plans, the easier it will be to accommodate your specific preferences for date and time of travel. Flights may be difficult or impossible to obtain during holiday periods.
9. Upon issuance of airline tickets, passengers are subject to all rules and regulations of the issuing airline, including but not limited to refunds, exchanges, cancellations or changes of itinerary. The names of the passengers cannot be changed. Canceled tickets or changed itineraries are subject to a cancellation/change fee by the issuing airline and/or the travel agency. Do not book your air travel until you are certain of your travel dates.
10. This program cannot be combined with any other airline promotional program.
11. ATG has the sole discretion of air carrier selected. Travel may be either non-stop, direct, or on flights that include a change of plane.
12. ATG has no control over schedule changes, canceled or oversold flights. Remedies for these situations are at the discretion of the validating carrier and subject to federal regulations.
13. ATG has final authority on all ticketing, pricing and availability decisions.
14. Terms and conditions are subject to change. For complete, up-to- date information, please go to www.otbterms.com/vipflyback-mb
Those flyback coupons suck. True airfare reimbursement comes in a voucher that you redeem for cash at the cage or an allowance on your marker account.
Yeah I doubt I would ever take an offer that required booking through a third party.
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