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Your theo is none of your business at The Beau

Discussion in 'Non-Vegas Hotels & Casinos' started by Gregsmt, Mar 25, 2013.

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  1. Gregsmt

    Gregsmt Low-Roller

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    So I'm checking out of the Beau Rivage and went to find some host to see what ave bet, hours etc was for my trip. Some chicky babe host assistant told me my ave bet for 8 hrs was $271 at craps with a $3600 win. Wifey the slot guru had $46640 of coin in with a $3000 loss. So a combined $600 win.
    So I proceeded to show my knowledge. And asked what my theoretical loss was. She stared blankly in my one good eye and said you won $600 combined and had no loss. I said my play on the tables has a theo and she again said you won $3600 on the tables so there is no theo. when I explained that my last trip to Vegas I had a theo of $6100 and actual loss of much more than that, her blank stare switched to my bad eye. I knew I had her cornered now. So one more time, please tell me what was my theo was for the trip. Her reply was None of your business sir.
    And rather than ask for any supervisor etc, I got up shaking my head muttering WTF as I leave the room.
    Is it really such a secret there and was I just lucky my vegas host gave me that info?
     
  2. shifter

    shifter Degenerate Gambler

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    that's very rude to phrase it that way, but I will say that I have been told by lower level hosts at the Beau that they are not allowed to tell me my theo. avg bet and time played are it. of course, I always get my theo from my host anyway, but that is their policy. that's just one of many very dumb policies at the Beau. one of the reasons I go there less and less frequently these days.

    Vegas doesn't have any such policy and you can get your theo from anybody with access to a computer.
     
  3. LAV

    LAV Tourist

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    It is not just the policy at the beau. Most, if not all, of the casino's technically do not want you to know your theo.

    There are definitely ways to get the info. That's when a good relationship with a host can cure this. However, I would hope no one here go and tell upper management when they did not get so and so yet despite their theo that their host told them they should get more, etc.
     
  4. Nevyn

    Nevyn VIP Whale

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    Not surprised at the policy. But either she had no clue what you were talking about and wasn't trained well enough, or she just handled this horribly from the start.

    Way better to just say right out you aren't allowed to release that than to pretend the stat doesn't exist and then just say none of your business.
     
  5. Kickin

    Kickin Flea

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    Way to showcase that southern hospitality! At least she said "sir"...
     
  6. CaptainJack

    CaptainJack Low-Roller

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    +1 to what LAV said. Theo is largely the secret sauce of casinos. If you're going to ask a host you've never dealt with before you're going to need to socially engineer the request so you don't appear so knowledgable.
     
  7. tacallian

    tacallian Low-Roller

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    I'm confused. With the exception of slots, which are designed to be misleading, what is secret about theoretical loss? It can be calculated based on the known rules of every game combined with some knowledge of how you play on any table game. Sure, I could see them giving a none of your business response if you asked what position you were on their list of players or something like that, but theo is entirely based on your play...

    Wierd.
     
  8. Gregsmt

    Gregsmt Low-Roller

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    The reason I asked was a buddy of mine went to the beau on one of those flights out of Chicago. When I tried to book a room at the mirage in his name the host balked because of a low playing trip at the beau. I convinced the host it must have been a fluke and he really is enough of a player to be comped 3 nights upfront. He said he played as much there as he does at Vegas. So I wanted to see if they were under rating people there or what so I didn't have to deal with that with me this fall. I'm convinced they got my rating right and I didn't use the food budget they gave me, and with the $550 in express comps I'm maxed out at 5k. Just really surprised she played dumb when I specifically asked about it.
     
  9. nostresshere

    nostresshere Mr. Anti Debit Card

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    Yes, it can be, and of course, is CALCULATED. No big secret there. It is right there on the screen for the casino STAFF to see.

    But, I can see a casino wanting to hold that info a bit close to the vest.

    Not saying if they should or should not share it. But, I think anyone can agree there can be a rational business decision to keep it internal. Just think of the cost if EVERY player knew exactly how many $$ in theo/comps were still on the table. I can see it now:

    "Hey honey, just checked and we have $129 in theo/comps left. Go clean out the mini bar before we leave" Or something like that.

    Best off from the casino side if this is a mystery.
     
  10. TimLion

    TimLion Low-Roller

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    Keep it secret! Keep it safe! :rolleyes:

    Santé,
    TL
     
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