Yesterday, as I do several times a week, i checked on our fares for our trips. For our Thanksgiving trip we are booked separately and each fare went down $67 for the return flight. So as I always do, I rebooked the same flights at the lower fare. These are "Wanna Get Away" fares. I get the normal option of receiving a credit for a future flight. But, another box pops up on the same page and says I have the option to receive a refund. I've never seen this before and I've rebooked at least 100 flights, all "Wanna get Away". So I call SWA and explain what's going on and ask am I really going to get a refund for the difference. He explains you can only get a refund if you booked Business Select or Anytime fares. I tell him it's Wanna Get Away. He punches in our confirmation numbers, sees the price difference and he also sees the refund option and mumbles something about that can't be right. I thank him, hang up and immediately select the refund option. We'll see what happens. He said the refund might take two CC cycles. Worst case, I should still have the two credits if I don't get a refund, I hope.