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What to expect

Discussion in 'Comps' started by rickjt62, Sep 17, 2015.

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  1. rickjt62

    rickjt62 Tourist

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    Just completing my 5 night stay at Mirage, two nights at casino rate of $188 + resort fee + taxes and three nights comped with $400 f/b credit

    Earned 192500 tier credits on this stay .... hotel bill is $612 excl. tips

    Still in Vegas to make Plat in the next day or so

    What, if anything can I expect MLife to take off my bill .... Just over $5k loss according to tax s/m

    Thanks
     
  2. UKFanatic

    UKFanatic The Arbiter of Taste Caviar Kid

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    They should be able to take care of the remaining bill. Sounds like you probably got 1k in comps up front. They should be able to take care of that remainder
     
  3. Ortho1207

    Ortho1207 Tourist

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    At Platinum, you should start receiving offers for 3-4 nights free and food comps moving forward. I am same level and never pay for rooms or food.
     
  4. rickjt62

    rickjt62 Tourist

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    Update .... they would only take the $229 earned Express comps off the bill, despite my protestations .... so time to move over to Palazzo to see what happens there!
     
  5. kboltwkreations

    kboltwkreations Low-Roller

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    You need to talk to a host, not just the Mlife desk. Hosts can do more for you than just use up your express comps. Thats alot of tier credits for one stay!
     
  6. Chuck2009x

    Chuck2009x VIP Whale

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    You may be short of Platinum on Tier Credits.

    You should already have gotten TCs for all of your hotel bill, except possibly if you charged something to the room this morning.

    So if they back out $229 using ECs, I think you gotta subtract 9,575 from the 192,500.
     
  7. Chuck2009x

    Chuck2009x VIP Whale

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    He was already there on that type of offer. it doesn't have anything to do directly with the tier level.
     
  8. Aces and Eights

    Aces and Eights VIP Whale

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    As was previously mentioned, a host can do a lot more for you. All anybody else can do is take off dollars according to what MLife has for you.
     
  9. nostresshere

    nostresshere Mr. Anti Debit Card

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    Offers are tied to play and are not tied to level. Again, offers are not tied to reaching Plat or Noir. They are tied to level of play.

    If we did a survey, I am sure we will find Plats that barely get free rooms. And we will find plats that get suites and RFB at a high level on every visit.

    Did I mention that offers are tied to play and not tier level?
     
  10. shifter

    shifter Degenerate Gambler

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    You got screwed. You earned another 1400 in comps, of which your upfront comps were only about 900.
     
  11. MidnightBJ

    MidnightBJ Low-Roller

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    The OP should have went into the hosts office. If not, then it explains why he got screwed over. Left at least $1000 on the table in comps.
     
  12. mephisto2000

    mephisto2000 Low-Roller

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    192500 tc earned, subtract 15300 for spending $612 leaves 191200. Divide by 33 tc per dollar = $5790 theo.

    Assume 35% comp rate means he should receive $2000 in comps. As others have said, left $1000 in comps on the table
     
  13. mephisto2000

    mephisto2000 Low-Roller

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    Miscalculated. Subtracting spend leaves 177200 tc = $5370 theo = $1880 comps.
     
  14. JeJas

    JeJas VIP Whale

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    Without a host, he won't get back 35% of theo, not even 30%.
     
  15. JeJas

    JeJas VIP Whale

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    I had very similar story the first time I stayed at the Mirage (maybe different point system then but similar level of play and also $5000 loss).
    They refused to take care my less than $150 food bill. I was so pissed off.
     
  16. rickjt62

    rickjt62 Tourist

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    After leaving the MLife desk, I returned to the room and spoke to my casino host who confirmed that was all I was entitled to .... quoted something about 22,000 points?
     
  17. JeJas

    JeJas VIP Whale

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    So you do have a host at the Mirage after all?
    If you earned 22k base points, (then it should be 220,000TC), it should be more than enough to cover your charge.
    If you played slots, or VP, some experts here can give you very accurate theo calculations.
     
  18. rickjt62

    rickjt62 Tourist

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    Yes ... I've had the same host for a few years

    The reason I rang her after the MLife desk experience was my disappointment .... she just served to confound it .... all slots, by the way & estimated loss $5035
     
  19. shifter

    shifter Degenerate Gambler

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    The loss isn't enough to matter.

    But the theo should be enough.

    She's screwing you with the numbers.
     
  20. dvandentop

    dvandentop VIP Whale

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    Wow seems like ya got hosed on comps imho. Woulda thought they could have taken additional nights off bill
     
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