Howdy folks, I'm new here and also fairly new to being plat on Mlife. Got a question about something that's probably pretty simple. Recently I was booking a last-minute trip and called Bellagio reservations, ended up getting transferred to VIP services. The guy on the line there said something like "If you book a suite through us, it's not guaranteed. If you arrive and it's not available, you could be downgraded." That had nothing to do with what I was trying to do, so I didn't ask, but since then I keep wondering... what did that mean? Was he talking about booking a lower room and then calling ahead and requesting a comp suite upgrade? Is that what people do? I'm perplexed.