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View the reservation on mLife comped room

Discussion in 'LV Strip Hotels & Casinos' started by Needmeavegasgettaway, Jan 20, 2015.

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  1. Needmeavegasgettaway

    Needmeavegasgettaway Tourist

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    I recently received an offer from M Life two complementary nights at the Luxor Hotel. I went online and booked through my M life account. Now when I go to view the reservation I cannot find my reservation listed. Has anyone else ever experienced this?
     
  2. DaiLun

    DaiLun R.C., L.C., and A.A.N.G.

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    Sorry to say, but mLife's website is pathetic.

    As long as you have a confirmation number, you should be OK. I booked 2 comps through their website and couldn't get either of them to display.

    I asked them to send me a hard copy confirmation letter, which they did.
     
    New Orleans 7* retreat. Food, food, and more food . . . .
    Tentatively Tahoe or LV . . . .
  3. Needmeavegasgettaway

    Needmeavegasgettaway Tourist

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    I have a printout off the email they sent me when I booked. Thanks for the info. I was just worried that I wouldn't have a room after all.
     
  4. vacationaddict

    vacationaddict Tourist

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    If you are talking about the original offer that you clicked on to get the comp nights. After you book it it disappears but you have printout so your fine
     
  5. -(J)-

    -(J)- Low-Roller

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    If it makes you feel any better, CALL Luxor VIP services and they will confirm it. That's what their there for! :beer:
     
  6. Piggylane

    Piggylane Well-Known Member

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    Once you book it you cannot view it or change it online. Pathetic. Any changes have to be made by calling them..
     
  7. Scottndindy

    Scottndindy Low-Roller

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    In reservations I have 2 trips from last year that I never booked that are stuck and won't go away. Any news trips dont show up. TotalRewards owns MLife when it comes to websites.
     
  8. onebud1

    onebud1 Low-Roller

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    I had the same experience with comp reservation at Mandalay Bay...reservation would not show up on Mandalay Bay website. Called VIP Services and was told that all was good...no worries.
     
  9. Nittany1

    Nittany1 VIP Whale

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    I would go beyond calling for confirmation.
    The website is pathetic beyond explanation.
    I currently have 3 offers from Aria.
    Two for comped SkySuites with $400 resort credit and 2 free tix to Zarkana and another for discounted rooms offering me $500/night for the same room.WTF?
    I usually call my host and can get a better deal than what is online.
    A couple times he was away,I called VIP and they gave me a better offer than the website.
    I don't know your level of play but you won't get it if you don't ask.
     
  10. DeMoN2318

    DeMoN2318 The DERS

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    Disagree...
     
  11. gradytripp

    gradytripp Low-Roller

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    Agree!

    Every single time I've tried to book something on MLife I've had a website issue. I just booked Aria for July, and after clicking the final "book now" button... 30 seconds of nothing then an error message. I did get an email confirmation. But like many others have said, I'm now left with uncertainty about my booking. Which has been the case every single time.

    The Total Rewards properties themselves have their issues, too, of course. But the website is pretty easy to use (despite the recent non-upgrade "upgrade"). The calendar function works well--I can see at a glance two months' worth of rates at ten properties, unlike with mLife.
     
  12. DeMoN2318

    DeMoN2318 The DERS

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    Again, disagree.

    I find the Mlife website much easier to use than the TR website...


    As with everything, you will find both opinions...
     
  13. Bluskies

    Bluskies Low-Roller

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    Agree with the MLife website not being as good as it could be. I had seen that none of my recent trips were listed under completed stays so I contacted them and the replied that there is a glitch they can't do anything about.
     
  14. Needmeavegasgettaway

    Needmeavegasgettaway Tourist

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    That's the same thing they told me. "All members are experiencing this problem" I wasn't impressed by their response.
     
  15. DeMoN2318

    DeMoN2318 The DERS

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    Just curious...why do you care about past stays being logged on the mlife site?
     
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