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Upgrade question for WynnCore regulars

Discussion in 'LV Strip Hotels & Casinos' started by Nittany1, Aug 31, 2014.

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  1. Nittany1

    Nittany1 VIP Whale

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    Have not stayed at Wynn or Encore in at least 4 years.

    I still receive a mailer twice a year for 3 comped nights in a Deluxe Resort Room.
    I'm thinking about staying 2-3 nights on a Tues.-Thur or Fri. before moving to Aria.

    When I called I asked how much to upgrade to the Tower Suites and the agent said you cannot upgrade on this promo.
    They said I would have to book the Tower Suites separately at whatever deal I could find.
    The prices to book online was $390 night for Tues and Wed which is crazy.

    So I'm wondering what my chances are to upgrade at check in.
    I am OK with an upcharge of $50-100 night but do not want to pay $400.
     
  2. thecarve

    thecarve Misanthrope

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    I've been told by multiple front desk agents that they cannot upgrade comped rooms. Whether this is just for people comped by a host or anyone using a marketing offer, I don't know. Though, from what the agent told you when you called, I'm guessing it's a no go for both.

    I've asked about an upgrade from Resort to Tower as well as an upgrade from Tower to a suite. No dice each time because I was comped. The best I've been able to do is get an upgrade to a Panoramic room out of a front desk agent (free a few times but more recently, $20/night).
     
  3. RockyBalboa

    RockyBalboa VIP Whale

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    I seem to remember when I called in to speak to the reservation agent when I booked my three night comp offer (received via mail as well) that she tried to upsell me to the tower. I could be mistaken but I remember saying no thanks that I would take the panoramic deluxe that was in the offer.
     
  4. thecarve

    thecarve Misanthrope

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    Do you remember the upgrade amount, Rocky? The Tower side is fantastic. (Sadly, my play the past few trips now gets me Tower OR freeplay, not both. :cry:)
     
  5. RockyBalboa

    RockyBalboa VIP Whale

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    I thiiiink it was $199/nt.

    She was super professional and easy to talk to - we ended up BS'ing for about 15min - but when she brought it up and I said no thanks she then bumped me to the panoramic view basic room which I was cool with.

    Sounds like maybe the the option to upgrade is promo specific based on what Nittany says.... and maybe they'll offer a reduced amount per night at check in depending on the dates? Although that doesn't sound doable since you said you were shot down at the desk...

    Quick question - can I use the invited guest line on a mailer offer?

    Since you get an either/or - is the Tower worth letting the free play go?
     
  6. Nittany1

    Nittany1 VIP Whale

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    Thanks for the info.
    Since I really want the tower I wonder if they ever offer a casino rate on the Tower Rooms.
    Normally I would think not since it has been so long but I must still be in the database.
     
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