1. Welcome to VegasMessageBoard
    It appears you are visiting our community as a guest.
    In order to view full-size images, participate in discussions, vote in polls, etc, you will need to Log in or Register.

Turning Stone, Verona, NY (near Syracuse)

Discussion in 'Non-Vegas Hotels & Casinos' started by Jane42, Jan 13, 2015.

Thread Status:
Not open for further replies.
  1. Jane42

    Jane42 Low-Roller

    Joined:
    Sep 24, 2013
    Messages:
    145
    Location:
    Upstate NY
    Trips to Las Vegas:
    5
    I just received a post card from Turning Stone saying that if I don't stop in before January 30th, they are going to start charging $5 per month for my players club card! Really?? Since when has this started?

    I used to go there a few times a year, but due to illness, did not make it there this year. It is a 3 hour round trip drive, so not really wanting to make a trip just to update my card. I am not done with my medical issues yet either, so not wanting to make the drive.

    Has anyone else run into this with Turning Stone? I will try calling to update, but what a PIA!!:grrr:
     
  2. Breeze147

    Breeze147 Button Man

    Joined:
    Aug 15, 2013
    Messages:
    2,901
    Location:
    Southern Maryland by way of Philadelphia
    Trips to Las Vegas:
    15
    Put card in envelope.

    Mail card to Turning Stone. ($.49)

    Include brief but concise note telling them where you think they should insert the card.

    Continue on with life.
     
  3. Natural21

    Natural21 Low-Roller

    Joined:
    Sep 22, 2009
    Messages:
    271
    Location:
    Western NY
    Trips to Las Vegas:
    38
    Jane,

    I agree with Breeze. Turning Stone is not very "player friendly". They have made changes recently reducing the player's "advantage" at Blackjack and Video Poker. I used to go there frequently. Not any more.
    I hope your health improves.
    Good luck.:beer::beer:
     
  4. VegasGroove

    VegasGroove VIP Whale

    Joined:
    Jul 27, 2009
    Messages:
    1,462
    Location:
    3H-30M Away
    Trips to Las Vegas:
    43
    Ha! This. Are they kidding?
     
  5. Hobofrank

    Hobofrank Prime Minister of Idiocracy

    Joined:
    Jul 29, 2014
    Messages:
    3,234
    Location:
    Porter Ranch,CA
    Trips to Las Vegas:
    100
    Breeze such a wordsmith as always

    but yeah tell them to shove it
     
  6. Jane42

    Jane42 Low-Roller

    Joined:
    Sep 24, 2013
    Messages:
    145
    Location:
    Upstate NY
    Trips to Las Vegas:
    5
    Perfect, Breeze - you made my day!!
     
  7. mrsstats

    mrsstats Tourist

    Joined:
    Nov 12, 2005
    Messages:
    30
    Yes, got the same thing for me and my husband. Sent them an email. Told them to cancel my account. Where do they think they are getting the $5. from? I go when I am in in the area, which is every few years. They can keep their casino.
     
  8. Rookies11

    Rookies11 Tourist

    Joined:
    Oct 23, 2011
    Messages:
    55
    Location:
    Canada
    Trips to Las Vegas:
    10
    My posse and I love Turning Stone and go there on the way and returning from Saratoga, NY on a Racetrack pilgrimage every year. I personally have organized the trips for 13 straight years and this is news to me.

    As most people who know TS understand, they went without a liquor licence forever- until they finally settled with NYS a couple of years back. Notwithstanding, this was NEVER a concern for our group and we drank at the tables every year- from our own stash. Some years, we'd bring the Smirnoff's bottle to the table in a paper bag and refill. Never, ever had a hassle from anyone. Always were able to get a comp for breakfast before we left for Saratoga in the morning or dinner.

    Sounds like change for the worse.
     
  9. Champster1

    Champster1 High-Roller

    Joined:
    Jun 24, 2012
    Messages:
    712
    Trips to Las Vegas:
    12
    Wow. That sucks. I'm in Albany ny for a conference right now and had planned on stopping there tomorrow on my way back to Buffalo ny. I haven't gotten that letter but my free slot play has gone from $100.00 to $15.00. I probably stop there 3 times a year.

    I would think , with new casino being built less than 90 miles away in the next 3 years, that TS would be trying to entice their card holders to come more often. And you threaten them a $5.00 fee??? WTF? I'll wait till I get back to Seneca Niagara to get my gamble on! Eff TS!
     
    March Madness...here I come !!
  10. Jane42

    Jane42 Low-Roller

    Joined:
    Sep 24, 2013
    Messages:
    145
    Location:
    Upstate NY
    Trips to Las Vegas:
    5
    I have no clue where they think they are getting the $5 from!

    I do prefer Seneca Alleghany and Seneca Niagara - but an occasional trip to TS was a nice change of pace. My comps were always better at TS.
     
    Last edited: Jan 14, 2015
  11. lithium78

    lithium78 High-Roller

    Joined:
    Sep 8, 2013
    Messages:
    899
    Location:
    New Jersey
    Trips to Las Vegas:
    4
    You can put a fork in TS now that new casinos are coming to New York. Their days are numbered.
     
  12. Jane42

    Jane42 Low-Roller

    Joined:
    Sep 24, 2013
    Messages:
    145
    Location:
    Upstate NY
    Trips to Las Vegas:
    5
    I just found an article that explains the changes a little better. Unfortunately, people have been trying to call to transfer their information to the new players card and have not been able to get through. (my postcard neglected to tell me I could do this over the phone - it said I had to come to the casino before Jan 30th)

    Those who held a Turning Stone Diamond Card need to cash in soon if they still have a balance.

    The Diamond Card is a rewards card once used by the casino and was needed to play gaming machines. Users put money on the card and inserted it into the machines.

    In March, the gaming floor was updated to a cash-in system, rendering the cards obsolete. In addition, the casino launched the TS Rewards card as a loyalty club.

    Those who have a Diamond Card can cash out or transfer over to the TS Rewards card. After Jan. 30, there will be a $5 a month maintenance fee for anyone who has a balance on the Diamond Card. For those with a zero balance, the card will be deactivated.

    The card can be cashed out at Turning Stone or call 1-800-771-7711.
     
Tags:
Thread Status:
Not open for further replies.