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Tropicana

Discussion in 'LV Strip Hotels & Casinos' started by CDx24, Sep 14, 2013.

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  1. CDx24

    CDx24 Tourist

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    Looking for some advice/feedback from anyone who has stayed at the Tropicana recently. Heard some mixed reviews about the place and we are due to go in December. At the moment we are booked into a Paradise Tower Deluxe room but have been emailing the hotel about upgrades and they say they have Club Deluxe Plus rooms available - what would you say is best?
     
  2. Nevada1278

    Nevada1278 Low-Roller

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    I can't really help as I haven't stayed there since 2011 or in that room type, but when I was there it was for our honeymoon and we had to fight at check in to get the room type we had booked.
    Was not impressed by the customer service there. Things may have changed since however as it is part of the Hilton group now.

    Hopefully someone has some more recent (and relevant) advice!
     
    Las Vegas December 2016
  3. CDx24

    CDx24 Tourist

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    Oh no! That sounds similar to other reviews I have read. Hopefully things have changed with new management. We stayed at the Imperial Palace on our first trip as it was part of a package deal, I think anywhere would be an improvement on what we experienced there.
     
  4. DProxima

    DProxima Tourist

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    I was there in April and was pleasantly surprised with the hotel. It had been a while. We stayed in a Club room - which is a hike from the casino - but the rooms are nice and clean and bright.
     
  5. sandman748

    sandman748 Low-Roller

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    Of all the places we have stayed in LV the Tropicana has been my favorite thus far. Then again I can only compare to Ceasars, Luxor, Suncoast, Palace and Sunset Station, and Sams town.

    The service wasn't great at check in but the players club was helpful, there were plenty of CW's walking around, and the rooms are quite nice since the upgrade. I also liked how clean and bright the place felt in comparison to most of the strip properties.
     
  6. VegasMyPlayground

    VegasMyPlayground Tourist

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    Just stayed in one of the bungalow's was very nice has a deck very close to pool.Over looking the wedding court.
    Ours was on the same floor as casino. Staff was very nice.
     
  7. KKB

    KKB VIP Whale

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    Stayed 2 years ago

    I like the casino & the room was spacious & redone nicely. Staff was great.

    Just not a huge fan of south strip, but for free would stay again!
     
  8. mrubs4

    mrubs4 Low-Roller

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    I just got back from a stay at the Trop Tues night. Excuse the disjointedness about to come, I'm just gonna toss out some random notes...

    Club rooms are in the club tower (the one further back). It's no MGM-type hike to get there, but I much prefer walking in the front door and right to the elevators of the paradise tower. I had a club suite last trip and really liked the room setup.

    I had a Paradise suite and connecting room this trip.

    Had VIP check-in so I used the invited guest line. Big line in normal check in, one person ahead of me in the invited guest check in. It wouldn't hurt to ask for VIP check-in when emailing back and forth with them. Give them some shpiel about how it's a special birthday or anniversary trip or something and I'm sure they'll give it to you.

    Tried checking in around 11am, not suprising the room wasn't ready that early. We went and wandered the strip, got a call around 130pm that we were all set.

    Bags came up about 5 minutes after we got to the room

    All the handles on the windows were broken off. You could still open them, but it still bugged me. This was between both rooms.

    Rooms were clean. Passed the white sock test. I love the beds. TVs turn on at an obnoxious volume which is annoying.

    Casino's the same as always. Saw $5 3/2 blackjack a couple times, usually $10 with a $5 6/5 game (might've been their pitch game? Not really sure, walked up said "oh it's 6/5" and walked away). Craps was $5 all day, $10 at night. Always had some texas hold 'em game, pai gow poker, 3 card poker, roulette.

    This trip though it was absolutely freezing. Not sure what the deal was, but I suggest bringing a light jacket. A few people left the tables soon after sitting down, complaining that it was so cold.

    Had some great dealers at the bj tables, pit bosses are friendly. I really like the pit's vibe. You can talk without yelling over ridiculous music, the drinks are non-stop, and 99% of the players I encountered were having a good time. This was my experience my other trips as well. Didn't even bother trying the high limit room when they had the occasional $25 and $50 tables as I'm still bitter about last trip (stuffy pitboss, boring dealer, only player in there, no drink service)

    Drinks at the slots were virtually nonexistant. My buddies and I aren't really slots players but we all had great runs on the Goldfish 2 machines and would take turns going back to the room to mix up our own drinks. Was playing one of their multiplay VP machines right in front of the sportsbook bar and had alright service though. On the plus side if one of my buddys was waiting with me they'd get them a drink too even if it were obvious they weren't playing. But overall I'd give it a AA rating. For absolutely abysmal.

    Happy hour in the trop lounge (next to the paradise tower elevators), half off all drinks with their players club card. Bartenders were great. Never checked out their music act but it didn't sound too bad when I was coming/going from the elevators. Cancelled it on Sunday because of football and ran a $2 PBRs special instead.

    We ate at the beach cafe restaurant thing one night (way in back where that Nikki Beach thing used to be). I vaguely remember it. The other little food court thing next to starbucks was alright but I preferred running over to the Excalibur food court. The gelato place had no gelato the entire 5 days, which seems to happen a lot based on other recent reviews

    I never had a problem with the staff, everyone seemed pretty happy and friendly. I never really had to interact with them though aside from asking a security dude if they still had a poker room (it's been replaced with a tournament slots area)

    Got waters in the rooms the first two days, nothing after that. I'm not sure if you're only supposed to get it the first day or every day. Or maybe they just checked the mini fridge and saw we stuffed a dozen bottles of water in there and said screw it.

    We had an usual amount of light switches that did nothing in the two rooms. The hallway connecting the two rooms had a light that didn't work. A few of the plugs in the connecting room didn't work (I believe including the one in the bathroom).

    The A/Cs are noisy. Clunks when going on and off, loud fans. I'm a heavy sleeper :)drunk:) so it wasn't a big deal to me

    Showers are okay. The bathrooms in the paradise suite/room were disappointing after seeing what they had the club suites last trip (nice dual sinks with the shower/toilet in a separate area and a real nice walk-in glass walled shower)

    A couple years ago they put this stupid white film over the windows and it's still there. When you're not on top of the windows it's not horribly noticable, but it ruins any pictures you may try and take. I'm not a big fan of drunkenly holding my overpriced smartphone 6 stories up over an inaccessable rooftop below to take clear pictures but I did it anyway. I was tempted to go buy a razor and try to scrape some off but I wasn't sure they'd be too happy with that.

    Third trip, still haven't gone out to the pool area so no comments there. Actually didn't even catch a glimpse of it this time around

    Not sure what's going on outside. The fountain/waterfall things were off and the sitting water in them looks like they've been off for a long time. Didn't check to see if you could see it from the ground, but you could look down on them and the water looked like mud.

    Overall I just got the impression the place was struggling right now. Can't really put my finger on the "why", but one of my buddies said the same thing. Nothing that affects the stay at all, but just one of those things like "in 10 years this place is going to be back to what it was 10 years ago"
     
  9. snowball

    snowball Low-Roller

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    We love the Trop. We used to me big on MGM properties but since we have discover the Trop that is where we stay. The rooms are clean and the service is great IMO.

    Personally, I would stay in the paradise tower over the club tower. It is right by the doors and you are able to get to the strip quickly. That being said the walk from the club tower isn't too bad. We have stayed in their spa suites and the walk took less than 5 minutes.

    You can always try for an upgrade once you arrive as well.
     
  10. farkingidiot

    farkingidiot High-Roller

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    Stayed at the Trop seven months ago, CDx24.

    My parents were in Vegas for their very first trip. They went with another couple. I surprised them by showing up a few days into their trip to serve as their tour guide (I've been 25+ times) and drive them around (I rented an SUV.) When I told Kimberlee at the front desk what I was doing, she, along with Gwen, her manager, helped me surprise my parents and did everything they could to make the trip memorable for my parents. They both were so nice and personable I stood talking to them for quite some time before I even got checked in. On top of that, the concierge day after day helped my Mom make plans for tours and shows and he couldn't have been nicer. In a town where people can be distant and self absorbed, the staff I dealt with at the Tropicana couldn't have been nicer. They really made an impression on my parents and Mom and Dad could not have been more appreciative, as I was, too.

    One things that struck me is how CLEAN everything was.It's too bad the Trop is so far down the strip, cause I wish it was more in the mix of the action mid-strip, for me. That being said, I really liked that it had that boutique hotel feel. I was really pleasantly surprised by my stay at Tropicana. I always stay at Wynn/Encore/Venetian/Ceasars, and not that I'm comparing Trop to those places, but I plan to stay at Trop again......If I feel like staying that far down the strip The personal touchs in my interaction with the staff went a long way with me.

    The restaurant we tried there, Biscayne, was exceedingly mediocre. :yawn: the five in my group ate there before seeing KA. I worked in the restaurant industry for about 7 years, part of the time as a kitchen manager, so I can be pretty forgiving, BUT, I have a couple of complaints. First, once the server delivered our food, she never came back to check and see if we needed anything else. (which we did.) We had to physically go to the server station to speak with her, as she passed our table time and time again, never looking over so we could catch her attention. In terms of my food, I had seafood pasta. The pasta was really thick, yet the sauce was watery, runny. First rule of Italian food , thick sauce with thick pasta, thin sauce with thin pasta. It made for quite an adventure trying to eat the dish, as the watery sauce splashed whenever ever I tried to get a bite. (Got some on my suit vest in the attempts) The flavor was good, but the watery white sauce couldn't cling to the pasta. It was like eating a superlarge bowl of soup. Everyone else in my group found their meals just okay and definitely not worth the high prices they were charged. I made the comment to my group, the restaurant came across to me like little kids playing grown-ups. What I mean by that is they are trying to project this fine dining ambience, but they don't quite seem to know what to do.

    My club deluxe room was very clean with very comfortable beds. My only quibble is the shower. I'm 6'1 and I think the shower head hit me about mid-chest. No biggie. I was more amused than anything else, squatting down to wash my face. Just found it odd.

    Staying down that far, it was nice for me to have a car, which I rented on site. I'd stay at Trop again, but I spend all my time at Cosmo/Wynn/Bellagio/Casino Royale. The location just doesn't work for me, BUT I was really pleasantly surprised.

    That being said, overall, I really enjoyed my stay at the Trop and recommend it :thumbsup: and it's weird for me to type that given where I normally stay.

    (I'll tell ya what helped my stay is the fact it's a smaller hotel. I chatted up the bartender and he'd point stuff out for me and give me tips. Gwen and Kimberlee were great. I found stuff in common with the car rental guy, so we waved at each other when I went walking through. The hotel is small enough that being genuine and nice, you can get a smattering of extra stuff, including room upgrades.)

    I think you'll like the Trop. They seems to be taking their upgrade seriously. Nothing fancy about the place and the casino is a bit sterile feeling, but I actually liked staying there.
     
  11. anton73

    anton73 Low-Roller

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    I was last there about 3 years ago. Room was very nice, really enjoyed the casino as well as the pool. Didn't eat much there other than breakfast which was average.
     
  12. M_ILIS

    M_ILIS High-Roller

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    I haven't stayed at the Trop since the early '90s, but having gambled there a couple times on recent trips, I wouldn't mind staying there sometime in the future. Hopefully this doesn't hijack this thread from the OP, but I'm curious if there are actual hotel rooms in those small, three-story buildings or are all of the rooms in the two big towers? Those small buildings with the balconies look sort of cool in a throwback way, but I'm not sure which those would be when looking at the room types on their website. Thanks.
     
  13. breanna61

    breanna61 Super Moderator

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    They recently re-modelled and re-opened the poolside rooms, but I haven't stayed in one of those yet, perhaps next summer. The photos look very nice. I've stayed in the Paradise suites and really enjoyed all three stays. As a PP said, it is smaller and you do get to know the staff. Love Thomas the bartender on afternoons in the Tropicana Lounge; he's been there 30+ years and has some great stories. Drink service at the tables is excellent....at the slots a healthy tip when you order your first drink greatly improves the service. The last time I was there (with a year between visits), a cocktail waitress approached and asked "mojito, Coors or champagne"; I was impressed she remembered my usual orders there. Of course the sheer volume in the past may have had a little something to do with that.
    My hosts change frequently; I'm on my third one.
     
  14. CDx24

    CDx24 Tourist

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    Just getting round to checking in on this. Thanks for all the replies. Only 66 days to go!!! Cannot wait. Only wish we stayed closer to visit Vegas more often. In saying that this is our 3rd trip in 3 years - the other 2 being brief stop off points through other holidays.
     
  15. Jbstx

    Jbstx Newbie

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    We just stayed there for 2 days.
    The room was nice. No problems.
    I really like the fact that you are 2 min from MGM Casino.
    Just go out front door, go up the escalator and over the bridge and you are there.
     
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