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Transfer or refund?

Discussion in 'MyVegas' started by wigwam_salesman, May 6, 2014.

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  1. wigwam_salesman

    wigwam_salesman VIP Whale

    Joined:
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    Manchester, United Kingdom
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    Can I transfer or refund unused rewards?
     
  2. Readingfanman

    Readingfanman Low-Roller

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    You can definitely refund them. Just contact myVegas support.
     
    NFL Championship Weekend
  3. imderekpoe

    imderekpoe Low-Roller

    Joined:
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    You don't have to contact support anymore. Go to the My Purchases area under Rewards and there should be a button to refund your reward. When I did it my LP's were credited back immediately.
     
  4. dbueler

    dbueler High-Roller

    Joined:
    Jul 31, 2007
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    Hannibal Mo
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    Imderekpoe is correct, just go to your purchases and as you click on each purchased reward, there's a button you can click that says Cancel Reward. I purchased a number of rewards for my Easter trip as many of the good ones can't be purchased when your logging in from LV (thinks you are a local). I wanted plenty of rewards so we could have many options. The night before I flew home, I was on MyVegas and clicked cancel on all the ones I didn't use.... watched as the LP gold coins swirled up to my LP meter.

    Much easier than contacting support as you were required to do before. Loved it!
    diane
     
  5. Scullygirl33

    Scullygirl33 Tourist

    Joined:
    Feb 26, 2013
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    Can you do this before your trip? I purchased more than I can use on my trip in June so I want to return the ones I decided not to use. The Cancel Reward button is not there when I look at my purchases.
    It was there AFTER my last trip in March so I had no trouble canceling the unused rewards from that trip. Wonder if it only comes up after they show some actual activity in Vegas?
     
  6. luci5

    luci5 Low-Roller

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    Jan 11, 2014
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    I cancelled a reward before my trip no problem using the Cancel button. I have since cancelled once while here and purchased another one.

    The only time you can't cancel is if you have redeemed it such as by booking a hotel room.
     
  7. wigwam_salesman

    wigwam_salesman VIP Whale

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    Thanks all.
     
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