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TR Website Booking Problems

Discussion in 'LV Strip Hotels & Casinos' started by TonyBagofDonuts, Jun 2, 2014.

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  1. TonyBagofDonuts

    TonyBagofDonuts Tourist

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    Booked online at the TR website 6 times previously and never had a problem getting my comped rooms until now. I click trip planner, rate calendar, it lists all my comp days. Click on day 1 of my planned stay. Then I choose checkout date 4 nights avg. per night $0.00, select room (basic) and it gives me best rate @ $35-55/night!?!
    This never happened before..is it a glitch? If it wasn't comped it would usually list price on calendar. Anyone else encounter this problem? Wondering if I should call hotel or just call a host for first time.
     
  2. Leeza14

    Leeza14 VIP Whale

    Joined:
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    I had trouble last week booking on the site, too. It wouldn't allow me to enter my husband's TR number and therefore get comped rooms. I ended up calling and booking, and then it was no issue. I always book online with no problem, but not this time. Not sure what is going on right now with it. I would just call the reservations number and go that way. Good luck!
     
  3. GoingBroke777

    GoingBroke777 Tourist

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    same thing is happening to me.
     
  4. Sam in Ut

    Sam in Ut High-Roller

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    I just booked my solo trip in September without a glitch. The days that are stated comped are the ones I got. 5 nights "comped" in Paris.
     
  5. Mandiferous

    Mandiferous Tourist

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    Location:
    Western Washington
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    My initial comp booking went off without a hitch, but when I tried to book a night before or after my stay the website freaked out. I ended up having to call. They were super nice (although they tried to get me to sign up for a TR visa each time).
     
  6. teroot10

    teroot10 Tourist

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    Cincinnati,Oh
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    I agree online wouldn't let me change my reservation had to call could hardly understand the girl I spoke with. I have 2 rooms comped for 5 nights at Paris in September. I was also super excited to get $300.00 round trip airfare with Southwest. My trip is finally all coming together. yah Vegas here we come.
     
  7. Suekel

    Suekel VIP Whale

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    I'm having the same issue today - showing dates as comped on the calendar, but when I click on them to see which room types I can get, every room type shows costs. Since our trip is still a couple months away, I'm going to wait a bit to see if it gets ironed out.
     
    Vegas Just Because...
  8. DonnyC

    DonnyC VIP Whale

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    Are you guys using the new website? Have you clicked on the link that lets you use the old website?
     
  9. CalifLovesVegas

    CalifLovesVegas Low-Roller

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    I'm still using the old link too. Mo' betta.
     
  10. bighouse304

    bighouse304 Tourist

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    This exact scenario happened to me about 10 minutes ago :) I'll be calling. Thanks!!!
     
  11. Suekel

    Suekel VIP Whale

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    I am continuing to have this issue - nights show comp on the calendar, but when I select them there are charges showing. Does anyone know how frequently CET "refreshes" the rate calendar, if that is even how it works?
     
    Vegas Just Because...
  12. TonyBagofDonuts

    TonyBagofDonuts Tourist

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    Reservations all set finally. I had to switch to the new website, then clicked on the hotel website, entered dates and booked comped rooms. It was more of a hassle than usual and finally got it after several attempts. Next issue, how do I get those lousy resort fees taken off? I'm thinking the $20 trick at check-in maybe?!?
     
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