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TR tier level info online?

Discussion in 'Comps' started by sybgal, Dec 22, 2015.

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  1. sybgal

    sybgal VIP Whale

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    Has anyone looked at the tier level info on the CET web site lately? There are some perks that appear to expire in June 2016 associated with the aspiration level Diamonds. A friend who has over 80,000 tier points received an email about some changes. We both looked online and not sure really understand. Did anyone else receive this email or understand what the changes are?

    I received an email about the change from April 1 going to February 1 for expiration of tier status but nothing on the above.... Call us confused....lol.
     
  2. nostresshere

    nostresshere Mr. Anti Debit Card

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    I could try to guess (some others will), but what perks are you referring to?

    A link to the website would also help.

    Okay, here is what I could find:

    ASPIRATION Level 2: 80,000 Tier Credits
    Retreat with four complimentary nights and $750 airfare credit
    Companion Card to share your priority service benefits with a friend (valid through March 31, 2016)
    5,000 Tier Credits towards your 2016 Tier Score
    Four Happy Half Hour tickets for the High Roller in Las Vegas
    Diamond Aspiration levels are based on your 2015 Tier Score, and the offers of each level you reach can be enjoyed through June 30, 2016. Some restrictions may apply. Please see Total Rewards Center for complete details.
     
  3. Chuck2009x

    Chuck2009x VIP Whale

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    I found this when I went to the TR site and searched "Diamond Aspirations" and "Diamond Benefits" It kind of answers a couple of questions and maybe leaves a couple open.

    Total Rewards - Celebration Dinner
    We appreciate your interest in the Diamond Celebration Dinner. The Celebration Dinner can be redeemed at any Caesars Entertainment owned restaurant. To take advantage of this benefit, simply visit any Total Rewards Center with valid ID and a representative will be happy to assist you with the $100 dining voucher. You may also contact your Casino Host for assistance. The Diamond Celebration Dinner Benefit for 2015 is valid until 3/31/2016.

    Diamond Celebration Dinner Benefit earned in 2016 will be loaded into the members account ONLY if they have redeemed the 2015 benefit that expires 3/31/16. If redeemed, it will be loaded on 2/1/2016 and expire 1/31/17.


    I'm interpreting this as, if you earned Diamond in 2015 and used your dinner by 1/31/2016, then if you also re-earn Diamond in January 2016, they will load your 2016 dinner on 2/1, otherwise they won;t load it until your 2015 dinner is used or expires.


    Total Rewards - Benefits and Aspirations
    Benefits will be loaded on 2/1/2016 as follows:

    Celebration Dinners and Seven Stars Retreat Benefits plus Annual Getaway Aspiration Offer will be loaded into the member account ONLY if they have redeemed the 2015 benefit that expires 3/31/16 and Aspirations that expire 6/30/16. All other benefits & Aspirations will be loaded 2/1/2016.

    Example:
    John and Lisa are two Diamond members, John used his $100 Diamond Celebration dinner on or before 1/31/2016, and Lisa has not used hers yet. John will receive his NEW 2016 Celebration dinner on 2/1 into his account and Lisa won’t until she uses her 2015 one or when it expires on 3/31/2016.

    –All 2015 Benefits are valid until 3/31/2016
    –All 2015 Aspirations are valid until 6/30/2016



     
    Total Rewards - Benefits/Aspiration Valid Dates
    Benefits and Aspirations that are earned in 2016

    Benefits - (Discounts, Celebration Dinner, Priority Service, Voyage, etc.)
    Member attained Platinum, Diamond, Seven Stars Tier Status
    Valid: 2/1/16-1/31/17

    Diamond or Seven Stars Companion Card -(TR members can only have 1 Companion elected)
    Member attained 80K Tier Score in 2016 or Seven Stars Tier Status
    Valid: 2/1/16-1/31/17

    Aspiration Offers (High Roller, 4 Night Stay, Getaway, etc.)
    2016 Tier Score when attaining 40K or 80K
    Valid: 2/1/16-6/30/17

    Seven Stars Experience Credits (Exclusive Property Experiences)
    2016 Tier Score for every 250K
    Valid: 2/1/16-6/30/17

    Aspiration 5K Tier Credits For 2017 - 2016 Tier Score when reaching 40K or 80K
    Deposited in TR Accounts in January 2017


    https://totalrewards.custhelp.com/app/answers/detail/a_id/2226/kw/diamond%20benefits
    https://totalrewards.custhelp.com/app/answers/detail/a_id/2304/kw/diamond%20aspirations
    https://totalrewards.custhelp.com/app/answers/detail/a_id/2305/kw/diamond%20aspirations
     
  4. win4me

    win4me Low-Roller

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    All I have to say on this is "Hey CET, KISS!! Geez:grrr:
     
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