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TR Offers Question

Discussion in 'Comps' started by macwjp, Apr 24, 2014.

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  1. macwjp

    macwjp Low-Roller

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    My wife and I stayed at Harrahs in February and we both had TR cards. I spent more time in the casino and accrued about twice as many tier points from play than she did and yet since that time she has had 8 offers delivered to TR account where I have had none. This confuses me (not a hard task at the best of times), does anyone know how the offers work or how the decision is made to send offers to one person and not another?
     
  2. wellmel

    wellmel Low-Roller

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    Hmmm yeah I'm baffled on that one. You should have had the offers if you had more play!
     
  3. WWGB

    WWGB Low-Roller

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    Is it possible that you gave them lower play on an earlier visit? I'm pretty sure CET is "punishing" me for a couple of past trips where I just redeemed TR credits but didn't play or played very little.
     
  4. mrstealth

    mrstealth High-Roller

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    This is not uncommon at all, although, depending on the number of points you earned you should have gotten at least some offers. It will also depend on the types of games you played versus what she played.

    Also, they tend to "over comp" you, until they have more data (gambling trips) on you to know what type of comps you actually deserve.

    Don't try and figure it out, just enjoy what you got.
     
  5. TwiceTheJava

    TwiceTheJava Low-Roller

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    Well you're doing better than me. The only offer I ever get from TR is the ability to pay more for a room than on any other hotel reservation site.

    Low-rollin' like a boss! :woot:
     
  6. easystreet57

    easystreet57 Low-Roller

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    Perhaps the answer is in how your entire trip/stay was applied to your cards.

    At CET properties you also earn Reward/Tier credits for what you spend on property provided the card TR # was involved. So if the cost of the room, room charges for food and drink, show tickets etc. were processed through your wife’s card, she COULD HAVE possibly earned more credits than you, if you’re a “low roller” in the casino. If she also played with her card in the casino, this would just add to her total.

    This is just a THOUGHT, don’t know the details of your trip or gaming level. Review your trip and see whose card you used when making reservations etc. or just check TR account to see each of your point totals. If thats not it, I got nothing.

    As a note on this subject, since most of the comps are offered for two (except free play), we use the system to our benefit. My GF is the “TR darling”, every trip to a CET property, her card (account) is front line. All of our spending is recorded in her account, am just tagging along to enjoy the comp room and buffets. I sometime even use her card in the casino. It’s all about loading up her card with RC/Tier credits. No sense in both earning a comp room when we just need one. (at a time)
    When we visit a Mlife or GN prop, it just the opposite, she is tagging along (account wise), and all of our spending is associated with my card. Less of an issue at Mlife because Mlife lets you combine accounts, TR does not, but I still get better offers from Mlife, she gets better from CET.
     
  7. Nevyn

    Nevyn VIP Whale

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    CET goes off of ADT (average daily theoretical). Its their daily averaging of how much they think they would win from their betting.

    If you are in there every day playing low, even though you accumulated points, they might figure that on the average day you aren't worth much.

    If your wife's play was concentrated in fewer days, it could well look like they could get her to play and lose a lot more if she was staying there.
     
  8. TableToddyy

    TableToddyy Low-Roller

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    Its simple , if they get your wife on board for a trip. The hubby is sure to fallow. Specially if newer club members. Until they find out which one is the true gambler. That takes 2 or 3 trips.
    Used to happen to us all the time. She would get 3nights and $75FP. I would get 2NTS $50FP. And now they don't send her sh-t any more. Almost all props start out doing it.
     
  9. leo21

    leo21 VIP Whale

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    Offers are generated by the marketing department and take into account demographic info. They probably are showing preference to her because she is a women. I am guessing she is of a certain age as well. They also picked up on you guys being married - they will pick one person to target and figure the spouse will tag along. There could be other factors like how you bet or what was played. If she's slots and you're tables or VP, that's another reason.
     
  10. billyinpg

    billyinpg Low-Roller

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    Myself and my GF gamble roughly the same coin in per trip. I get comps offered and she rarely gets any.

    That being said I book the room comps and we do charge to the room as well all on my TR account. I don't know if it makes a difference or not but all I know is I get the offers and she barely gets anything.

    We plan on changing it up this year and have her book the rooms and charge to her account, will it make a difference? Who knows but it might.
     
  11. macwjp

    macwjp Low-Roller

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    So really weird, coincidence really. I make post here and suddenly I get all the offers she got. It was our first trip and all charges went on my card. I played everything, table games slots poker while she stuck mainly to poker with table games.
    Anyway, I love this message board...so much information and friendly people to boot :)
     
  12. Jordan

    Jordan Caveman

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    Maybe the guy in the black suit saw your post???
     
  13. johnjagg

    johnjagg Tourist

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    Our first trip to Vegas we stayed at Flamingo and mostly gambled there and we super low rolled as all we knew how to play were slots. I mean about $50 per day. After the first trip wife got many offers. I got nothing, not even discounted room rates. She continued to get all the offers (this is even after upping our bankroll and learning craps, video poker, and other table games) until after our fifth trip when I started to finally get offers. Up until that fifth trip we played the same games with the same bankroll for each day, and we basically lost money at the same rate. No explanation for it, but I'm convinced something on their end wasn't set to send me offers.

    To this day she gets more/better offers than me from Total Rewards.
     
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