Just wanted to mention that yesterday my buddy and I went to Horseshoe Hammond based on offers from Total Rewards. I had my mailer with an offer of $65 Freeplay OR 9750 points. I followed the instructions on the offer and nothing appeared on the machine. We both made multiple trips to the Total Rewards desk where they were also unable to figure it out or give the rewards despite the fact I actually had my mailer. For this particular item you shouldn't need the mailer, you just put in your card and choose. Anyway after our 3rd trip to the desk we gave up. It wasn't all bad given I hit a royal and 2 quads and netted $4,900 and a buffet for an hour visit. But it is still pretty lame they were unable to honor that offer. I won't be making that long drive thru Chicago traffic again.