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Total rewards Diamond

Discussion in 'Comps' started by Grid, Jan 8, 2015.

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  1. Grid

    Grid VIP Whale

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    I sent out an email to TR last night and havent heard back yet. But does this seem screwy to you guys? I went from platinum to Diamond at the end of Nov 2014. My online account said Diamond until March 2016 when I checked to book an upcoming stay a couple weeks ago.

    I went to my local CET casino to print my new Diamond card and I noticed later it said it expires 03/2015. I hopped online to check and it now says Diamond until 03/15 as well? WTF? I made diamond and I get to use it for 5 months? That cant be right is it?
     
  2. newmans

    newmans VIP Whale

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    All the cards issued right now will say expires 03/2015. If you made Diamond in 2014 and go to get a new card on April 1, 2015.......it will say expires 03/2016.
     
  3. macfisto

    macfisto Low-Roller

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    I'm sure you're fine, but I'd check with someone just to be sure. I re-upped my Diamond status in November, 2014 as well, and it says I'm Diamond thru March of 2016 on the Total Rewards website for me.
     
    Annual March Trip!
  4. BearcatBJ

    BearcatBJ Low-Roller

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    The card will say 15 the website will say 16. You can get a new card in March or April.
     
  5. Grid

    Grid VIP Whale

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    Thats why I posted. Website used to say 16 but now it says 15. I did get an email from TR this morning saying exactly what you guys just said. If i print my card in April it will say 16. Thanx gang!
     
  6. easy_money

    easy_money Low-Roller

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    This misunderstanding comes up so often. TR needs to better emphasize or put it out there. I also asked the same question when I first made diamond years ago. If you or anyone else happens to make diamond in the next month or 2 before March 31st, you are good on diamond until March 31st,2017. But your card and TR account won't reflect that or say it.
     
  7. nostresshere

    nostresshere Mr. Anti Debit Card

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    No need to call anyone. This is their normal mode of operation. Not sure why, but it is just what they do. By the way, the card will work in any machine for years to come no matter what the date. I have even entered Diamond Lounges with a card that has the wrong date - but you need to be a Diamond in their system, which of course you are.

    Again. Nothing to be concerned about at all.
     
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