1. Welcome to VegasMessageBoard
    It appears you are visiting our community as a guest.
    In order to view full-size images, participate in discussions, vote in polls, etc, you will need to Log in or Register.

Total Rewards/CET - TOO MANY emails - any way to change?

Discussion in 'Comps' started by BreakEven, Oct 8, 2016.

  1. BreakEven

    BreakEven Low-Roller

    Joined:
    Feb 5, 2011
    Messages:
    461
    Location:
    SEA
    Trips to Las Vegas:
    11
    I get roughly 1 email a day from TR. If I was a local, maybe that frequency makes sense. But I'm not, so it's just batshit crazy.

    Most companies offer ways to tweak the frequency of emails (like to once or twice a week - though really even that would be too much for something like this; IMO, monthly is the right frequency). But I don't see any options to do this on their website. The bulk of the mails appear to be generic TR emails, though there are a handful of property-specific offers.

    I'd hate to completely opt out, because I'd miss announcements of some bonus offers which don't show up in your account or on the TR website.

    Anyone aware of a way to reduce the barrage of email?
     
    Only 2nd trip for year :(
  2. DaiLun

    DaiLun R.C., L.C., and A.A.N.G.

    Joined:
    Apr 24, 2014
    Messages:
    2,353
    Location:
    San Jose, CA
    Trips to Las Vegas:
    50
    Yes, if you go in and modify your profile for only the TYPES of offers that you want, it will decrease the number of emails that you would get.

    I asked CET via email and will get back as soon as they answer if someone doesn't answer this first.

    Or, you could do what I do and create an email account specifically for casino emails.
     
    Last edited: Oct 8, 2016
    New Orleans 7* retreat. Food, food, and more food . . . .
    Tentatively Tahoe or LV . . . .
  3. Lady Fortuna

    Lady Fortuna High-Roller

    Joined:
    Nov 6, 2012
    Messages:
    910
    Location:
    Amsterdam
    Trips to Las Vegas:
    4
    Maybe you could create a folder in your mail + a rule that moves all those emails straight to that folder. Then by the time you want to plan your next trip, you can easily go through the mail and see what's interesting for your upcoming trip.
     
  4. DaiLun

    DaiLun R.C., L.C., and A.A.N.G.

    Joined:
    Apr 24, 2014
    Messages:
    2,353
    Location:
    San Jose, CA
    Trips to Las Vegas:
    50
    This is the answer I got from Total Rewards

    "Thank you for contacting Caesars Palace. It is my pleasure to assist you with your Total Rewards inquiry. After you've logged into your Total Rewards account, choose the 'Profile' link on the left hand side. Scroll down and underneath the category for preference, there will be a link to edit those settings. Once you've clicked that you will be able to choose which markets to get receive offers from. Please let me know if I can further assist you."

    That's what I was looking for. The key thing is to click NO for all the properties, events and interests that you don't want. No preference indicates that they may or may not send you emails regarding those items.
     
    New Orleans 7* retreat. Food, food, and more food . . . .
    Tentatively Tahoe or LV . . . .
  5. BreakEven

    BreakEven Low-Roller

    Joined:
    Feb 5, 2011
    Messages:
    461
    Location:
    SEA
    Trips to Las Vegas:
    11
    LadyFortuna - Yes I COULD create (another) rule specific to TR. But I was looking for better ways to make them not send me that crap in the first place :)

    DaiLun - Thanks for the info, but I've tweaked those settings > 1m ago, and it hasn't significantly reduced the amount of email yet. It's not that I'm getting bombarded with property-specific offers, it's just a crapload of mail that seems to be generic to TR. I guess I'll give it another month and see if it changes or not.
     
    Only 2nd trip for year :(
  6. nostresshere

    nostresshere Mr. Anti Debit Card

    Joined:
    May 4, 2009
    Messages:
    11,150
    Location:
    TN
    Trips to Las Vegas:
    19
    Not sure how that helps as you still get them all.

    MEANWHILE...

    They have increased the number of emails they send. And, I think it will eventually cost them as folks opt out.

    Personally, I am getting tired of emails with bait click titles. And, PLEASE, PLEASE do not watse time sending me emails with $30 gift cards or other worthless crap. Your computers know I bet at least $5 per spin, and often more. Your little be is actually an insult.