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SuperShuttle Reviews? Sedan from Airport

Discussion in 'Getting There & Getting Around' started by CrazyCanuck, Apr 9, 2013.

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  1. CrazyCanuck

    CrazyCanuck Tourist

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    Hi All,

    I'm looking for reviews and info on SuperShuttles Sedan service from the Airport. On their website they have what seems like a great deal, $69 for Execucar Sedan Service which includes pickup from and dropoff at the airport in a Sedan.

    Initially I was going to book the same thing from Presidential for $105, so $69 seems like a steal. However I can't seem to find any reviews about their Sedan service, only a lot about their shuttle service which I'm not interested in. The other issues holding me back are that their website is very basic (sounds silly I know) but after seeing Presidentials (which includes online chat to answer questions) and I can't find a single review on them (leaving me to think they're very new or very small) all that left me feeling concerned about their operation.

    So anyone use SuperShuttle for Sedan service?? Tell me your experiences.
     
  2. jr7110

    jr7110 VIP Whale

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    Supershuttle is a national service so they have affilaite companies they use to contract out the rides in different states across the US. I googled them and immediately found page after page of unsatisfied customers and horrible reviews.

    Nothing in Vegas per se came up, but if these complaints are an example of the company's standard operation, I would steer clear. Presidential has many satisfied repeat customers and is trustworthy. In my opinion, it is not worth risking it to save a few bucks - here are the links so you can see what people are saying about this company's service:

    http://super-shuttle.pissedconsumer.com/

    http://www.my3cents.com/reviews/supershuttle

    http://www.fodors.com/community/united-states/review-for-super-shuttle-nyc.cfm


    Meanwhile, this is what people are saying about Presidential Limo on Tripadvisor.com:

    http://www.tripadvisor.com/ShowUserReviews-g45963-d1820858-r127073955-Presidential_Limousine-Las_Vegas_Nevada.html
     
  3. CrazyCanuck

    CrazyCanuck Tourist

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    Thanks for the explanation and the digging. I found the same dissatisfied customers across the US and was wondering how the company related to their Las Vegas operation. I completely concur with your analysis that they seem sketchy and hit-or-miss at best while Presidential has marks off the charts everywhere I read.

    I'm gonna go ahead and book Presidential now. Thanks again.
     
  4. jr7110

    jr7110 VIP Whale

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    You're very welcome - you want to start off your Vegas trip the right way, not stressed out by a car service company!
     
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