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Suncoast host email?

Discussion in 'Comps' started by Joe, Oct 26, 2015.

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  1. Joe

    Joe VIP Whale

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  2. reduster

    reduster Tourist

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    Sent you a PM.
     
  3. Joe

    Joe VIP Whale

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    Thank you, but I got this back...
    A custom mail flow rule created by an admin at boydgaming1com.microsoftonline.com has blocked your message.
    The intended recipient of this email is no longer a team member of Boyd Gaming Corporation.


    Anybody else?
     
    Christmas
  4. gambler

    gambler VIP Whale

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    Hey Joe, somethings been niggling at me since I sent you that pm this morning and I finally figured out what it was. I wrote this is my trip report in April 2014...

    I asked at the club booth if we could charge the meal to our room and have them review our play at the end of the trip to see if we could have it comped. Both of the girls there insisted that they don’t work that way at SC. They said there is no removing of charges at the end. I thought that was really odd because when I talked to our host after our first trip (back when she was courting me), she told me to do just that.

    Thinking they were mistaken, later that night I asked the bartender where the hosts office was. He told me they didn’t have a hosts office and that there were no hosts on duty at night anyhow but that he would call over a slot manager. When she came to the bar where I was sitting, I explained that I had a host assigned to me (although I’ve never met her and only dealt with her for our last reservation) but was curious how things worked at SC and if it was true that they would not review our bill at the end and offer comps based on play. She believed that to be true but said she would phone someone and check. After her call, she said that is was true – no comps at the end – and she also mentioned that my host no longer worked there. Then she added that all the hosts were gone except for one.


    Now I remember they got rid of the hosts when they brought that card swipe system in. Since I talked to him about 6 months ago, maybe Fred is the only one left.
     
  5. bubbakitty

    bubbakitty native Texan; born and bred.

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    I love Boyd. But how can all the properties be so unique under one umbrella ? Seems each property has a different approach whether it is v/p or craps carney games or host staffing. It seems to work but someone needs to offer a program to help identify the quirks.
     
    1st Super Bowl DT...Panthers / Browns no doubt
  6. reduster

    reduster Tourist

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    There was a hosts office when we were there in August this year, it was through a door down near the Showroom ticket office, its the next door past the disabled toilet, my wife just knocked on it and went in and asked to see our host who sadly Joe now confirms has left. Oh well new challenge for us again next year if it down to one, as that day Donna was in the office as well as she got introduced to her. Very sad when Hosts leave when you have gotten a good friendship going with them.
     
  7. lmw32

    lmw32 Tourist

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    As of 2 weeks ago this host was there...Zendra Shepard. I ask for comps each day of play at slot club so I don't contact her. She self appointed herself my host after I hit numerous taxable wins a few months ago.My previous host which I also never used was Donna Sinclair.
    CONTACT BY PHONE
    Contact me at any time by calling:
    702-636-7111


    CONTACT BY E-MAIL
    Prefer to contact me via e-mail? You can e-mail me directly at [email protected]
     
  8. TIMSPEED

    TIMSPEED !địt mẹ!

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    Sams town is the same way..they fired all their hosts except ONE.. I think the only Boyd property that has multiple hosts is Orleans...
     
    Palace Tower Suite!
  9. Joe

    Joe VIP Whale

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    Well, Donna is still there, or at least her voice mail with hours and days off is still active, but no returned calls and her email keeps kicking back.
     
    Christmas
  10. Joe

    Joe VIP Whale

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    MSS still has at least three active hosts.
     
    Christmas
  11. Joe

    Joe VIP Whale

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    Thank you! Success, she replied back within an hour.
     
    Christmas
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