This was the worst trip to Las Vegas I have ever had. I sustained heavy gambling losses and the stay at South Point was was a disappointment. Maybe I had too high expectations for SP based on the positive reviews around the internet. On the drive back home I said the following to my girlfriend. This stay is exactly why I never stay at boutique/independently owned/ non-chain hotels. I have not stayed in a non-chain hotel in over 10 years. As a matter of fact the only hotels I have stayed in during that period have been owned by either MGM or Sheraton. With independently owned hotels there is less delegation of operational decisions which means these decisions are made by the owner. Usually the owner does not have enough hands on hotel experience to make the best decisions. This generally shows with the operations of the hotel. A lot of things went wrong with our stay. Admittedly, most are petty problems. These petty problems became an annoyance. > A clogged tub drain. I almost drowned after taking my first shower at the hotel. I called the front desk and a maintenance person worked on unclogging the drain. I was told it was fixed. It was not. Had to call the front desk a second time. Maintenance never came. Called again, maintenance came, and the problem was fixed. > Clock radio was not functioning correctly. With the radio setting was in the Off position there was still radio static that could be heard when there was dead silence in the room. I had to unplug it. The previous guest in the room had also unplugged it. Never happened before at a hotel I stayed at. > Slot machine I wanted to play would not work due to a bill collector that was full. I do not play a lot of slot machines. However, I did find one at SP that I liked. I felt like playing at the time, but could not. This has never happened any time during my ten years traveling to LV. > "Do not disturb" card needed to be inserted into key slot. We don't want maid service during our hotel stays. At SP the "Do not disturb" card needs to be inserted into the key slot instead of being hung on the door handle. Every time we came back to the room, the card needed to be removed from the key slot and then reinserted. This became rather annoying. A petty issue but at the same time never had this problem at any other hotel I stayed at. > Dirty laundry bags were not in the room. I am pretty sure I have never had this issue before. > The pool is situated too close to the hotel. This causes the grassy area of the pool to be approximately 20° hotter than other areas. The first day we went to the pool the recorded temperature was about 110°. Initially we sat in the grassy area. We did notice is was extremely hot and in 10 minutes decided to move. The next morning when I put on my Crocs flip flops in order to go down the lobby, they did not fit. I had worn them to the the pool the previous day. Apparently the pavement at the pool had warped my Crocs. I looked at the soles, and the ridges for traction had disappeared. I wish the pool area next to the hotel had a warning concerning the extreme heat. > Bed mattress was mediocre at best. > Staff was friendly but seemed inexperienced. > There was a cricket chirping behind a lobby door for the last few days of our stay. Every time I walked by it, I had to hear the chirping. Another petty issue but I never had this problem in any other hotel. I can't believe the hotel staff did not do something about this. > The hotel was aesthetically nice but seems to have been built cheaply. This hotel will show its age quicker than most. > The parking garage was difficult to exit. I actually saw other people have difficulty. > There was another thing that turned me off that I will not mention because I was mostly responsible. I don't want to bad mouth a hotel for something that could have been my fault. Some people might think I have justification for mentioning it. I took into consideration that our seven night stay was around $398. I would rather pay more and not deal with these types of annoyances. SP is the Volkswagen of Las Vegas hotels. Looks good and fun but unreliable. I understand how South Point would appeal to the vast majority of people. I am just not part of that vast majority.