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sometimes hollywood columbus sucks so hard

Discussion in 'Non-Vegas Hotels & Casinos' started by buckeyetodd, Apr 22, 2013.

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  1. buckeyetodd

    buckeyetodd Low-Roller

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    i'm not a huge fan but still go from time to time because its 40 minutes away.

    most of the dealers are ok but there are a few that ruins the whole day for me. its been about a week since i was there and am still thinking about a dealer that pissed me off....and now for the rest of the story.

    i took my dad up. he's almost 76 years old. not great eyesight, not great hearing, definately starting to show his age as far as little things being difficult. he calls me weekly asking me to take him up. i don't take him weekly because he don't have the bankroll to do it and because i feel like i kind of have to "watch" him while we are there. whatever we are playing, whether it be slots or table games, we buy in for the same amount and split when we are done. seems i'm always the guy giving up the cash but dad likes to do it this way. anyways, he wanted to play some crazy four poker. i generally do whatever he wants. he had played it when my other brother took him and he enjoyed the game. so we have this youngish female dealer and the very first hand, she pays him on the queens up bet when he only had 3's. just the two of us were at the table. so i tell her for two reasons. karma being number one and two, my dad would expect to get paid every time he had a pair and i'm sure i could never convince him that she made a mistake the first time and he would beat it like a dead horse.

    so she calls over the pit boss, he kind of laughs and says then take their money and generally sounds like an ass. then he tells her nice catch. she keeps her mouth shut. i say hey buddy, nobody caught anything, we were being honest and told her. he got this shit look on his face and walked away. i just said, next time we'll keep it.

    so on each hand, i would get my cards, play them in about two seconds, then lean over to see if dad needs any help. i wasn't really telling him what to do but just keeping an eye on him. she says, sir, you can't look at his cards kind of snotty. i told her i'm aware of the rules and she should know why i'm leaning over here. ten minutes later again, then ten minutes again. by then i'm agitated. i know you are not supposed to share cards but in a social game like crazy 4 or pai gow, you genereally are going to have people sneaking a peek and talking. most dealers say absolutely nothing. it's not like i was looking at a strangers cards, it was someone who needed a hand.

    to make matters worse, we are both getting shit cards. so dad has his bets out there and only has a red chip left and gets dealt three 2s. he leans over, says hey look at this. mind you, i've already played my cards. i just say, dad, dig out another 40 so you can triple your play bet. she reminds me about looking at others cards. i want to give her a judo chop at this point but keep my mouth shut. dad wins the hand and he's happy again. the very next hand, i play my cards and dad is slowly fanning his cards out. six of hearts, nine of hearts, eight of hearts, two of clubs. he says come on baby, and lo and behold its the seven of hearts for the straight flush. we're happy, i'm finally happy that we are splitting. she mentions looking at his cards again. so he gets his big payout and i say lets go. i can't sit at this table another second. we color up and he hands me all his chips to cash them in. now normally i'd give the dealer a quarter for the big win but i flipped her a nickle and walked away.

    i only got 5 steps away or so and had to go back. still nobody else at table. i just explained to her that he has some trouble sometimes and she goes into this rant about cheating etc... i couldn't believe it. i said i always played my cards first and already had them on the felt. she said i saw him look over at your cards ONCE.

    so maybe i'm a jerk. i wasn't trying to be. i was trying to give an old dude a hand. would they rather he continually misplayed his cards so the could take his money. in the beginning he wanted to play a jack high so he was having some issues.

    i'll just have to avoid her table in the future. there are way too many fun, friendly dealers to let this one company pawn ruin it for me.

    rant is over.

    todd
     
    gonna be a two royal trip!!
  2. Ronoh

    Ronoh Tourist

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    Instead of being flustered the entire time you were at the table the simple solution would have been for you to call over the floor, explain the situation and give him the decision of allowing you to help your dad or telling you "rules are rules".

    The dealer was simply doing her job... the rules are there for a reason and she doesn't have the authority to allow her players to bend them regardless of how obvious the reason may be.
     
  3. buckeyetodd

    buckeyetodd Low-Roller

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    two points, firstly, not an easy discussion to have in front of your dad

    secondly, i would imagine most casinos don't want players looking at each others cards. i can see the benefit in knowing what others have. down through the years i would say less than 5% of all the dealers i have ever had has told players at the table to keep their eyes on their own cards. that is why i always played my cards first so there would be no chance that dads cards would influence whether i played the hand or not.
     
    gonna be a two royal trip!!
  4. Kickin

    Kickin Flea

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    If dealers want to be considered service personnel who should be tipped they should provide some service, not just be robots satisfying their minimum job requirements. In this situation the dealer could have called over the floorperson to ask since she was aware of the OP's special circumstance. She's the frontline person and she can't assume a player should know he would need to go over her head to make that request. Instead it sounds like she just decided to play retard and keep repeating the same thing over and over again without once bothering to reach out and check if they could do anything for the OP and his elderly dad.
     
  5. tringlomane

    tringlomane STP Addicted Beer Snob

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    I'm sorry you weren't playing with your dad when Hollywood Columbus was actually running that game WRONG and giving players a 30%+ edge! Then you could have really stuck it to her and the casino!

    Generally though, with carny games like this, they need to stfu with mild hand discussion. Seeing his cards does very little to shave the house edge. Seeing the dealer's cards...that's a whole other story.

    Unfortunately, I also think you got nitpicked a little more by the "next time we'll keep it comment". Regardless, I would refuse to play that game if that chick was dealing in the future.
     
  6. C0usineddie

    C0usineddie VIP Whale

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    They have the rules for everyone, not just for certain people. She has no way of telling if the both of you are not scamming her. She was just doing her job.

    You could have gotten up and left at any time.

    What is the real alternative here?

    Tell the casino that you wont play there because they follow the rules?

    Not trying to bust, just giving you a different way of looking at it.
     
  7. RebelDiceMan

    RebelDiceMan High-Roller

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    Part of a gambling trip is to have fun. If you have any reasonable alternatives, I would talk your dad into giving the other casino your business. All casinos have rules. Some are less courteously enforced than others depending upon the property.
     
  8. buckeyetodd

    buckeyetodd Low-Roller

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    maybe i wasn't being very clear. i realize casinos have rules just like society has rules. while driving, if you are going a few miles over speed limit, you would have to find a trooper in a really bad mood to pull you over or some dickhead who says rules are rules. this dealer falls into this category.

    basically all the dealers i have had at hollywood knows people aren't cheating. hell, i see people turn their cards over on the pai gow tables and most dealers would say nothing. it's not because they don't know the rules, they just know people aren't cheating. since people aren't cheating, the good dealers are trying to make sure people are having fun.

    sounds like we have received a few responses from casino personel or that trooper that pulls you over for 57 in a 55.
     
    gonna be a two royal trip!!
  9. Ronoh

    Ronoh Tourist

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    The dealer does not fall into this catagory. The dealer can know with absolute certainty that you are not cheating and it is still her job to make you follow the rules. The dealers main job is to handle their layout, customer service is secondary. If she turns a blind eye to you breaking the rules, "well I know they aren't cheating" is not an acceptable excuse when the floorman calls her on it. It's fine and dandy that other dealers ignore the rules they are suppose to be enforcing but try to understand you are giving grief to the one who is doing her job properly. I was a dealer and pit boss in Vegas for seven years, like them or not these are the rules.

    Completely different set of rules in Pai Gow Poker... knowing your neighbors cards has no meaning to what you hold. You can fan your entire hand face up and have the dealer set it for you it you like.
     
  10. tringlomane

    tringlomane STP Addicted Beer Snob

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    This is true, but knowing your neighbor's cards is virtually worthless in Crazy4Poker as well. Definitely not enough to cause a stink unless she believes they are doing something more sinister, imo. Especially if they are playing at or near the table minimum. Knowing the entire table's cards (excluding the dealer) won't beat the house edge. Even knowing one of the five dealer cards won't even overcome the house edge. Making them leave the table primarily because of how they were treated cost Hollywood significantly more money.

    And as for the poster, if you ever play Crazy4Poker with your dad again tell him this:

    http://wizardofodds.com/games/crazy-4-poker/

    Raise 3X bet on Aces or higher.
    Raise 1X bet on KQ84 or higher (you could just say KQ high to make it even easier for him).
    Fold all others.

    If someone can't learn the near-optimal strategy for this game, then they probably shouldn't be at a casino.
     
  11. buckeyetodd

    buckeyetodd Low-Roller

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    ronoh, while it is true the dealer can set your hand for you on pai gow, they can't do it until everybody else has played their cards. at hollywood, they don't have to see your cards since they have the card reader right on top of the table. if you ask for help, they will wait until everybody else has played their cards then check yours. there used to be a couple of dealers who would tell other people to not look at their neighbors cards, the key words being used to be. i'm not saying i have had an issue on the pai gow tables but others have in the past. the dealer the other day made alot of money for all the other dealers because he was fun and the table enjoyed him.

    i'm assuming you deal or are related to someone who deals. let me just say this, a dealer that is causing the players to have less than a good time is costing everybody money.
     
    gonna be a two royal trip!!
  12. IWannaBeInVegas

    IWannaBeInVegas VIP Whale

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    I work at Hollywood Columbus and know most of the dealers. I will say this and take it for what you will. The house is on dealers to follow the rules, straight up. If a dealer is caught not following and enforcing the game rules, they risk being fired. As for the dealers knowing people are not cheating, I will beg to differ. The gaming commission has a huge case load in that casino of suspected cheats.

    Not defending the casino but I know what the house is expecting of the dealers and what the ramifications are if the dealers are caught turning a blind eye, and I do not know many people wanting to give up a 40k a year job in this area when good paying jobs are hard to come by.


    I do not speak for HWC nor am I authorized to speak for the company. I am speaking from my personal knowledge from discussions I have had with other dealers.
     
    Tentative Arrival
  13. Ronoh

    Ronoh Tourist

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    We have a bingo
     
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