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SLS Casino Review

Discussion in 'LV Strip Hotels & Casinos' started by Scottndindy, Sep 28, 2014.

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  1. Scottndindy

    Scottndindy Low-Roller

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    During my trip this past week I stopped by the SLS 2 separate nights to gamble. During my trips I played the following games: Baccarat, blackjack, and craps. I played both on the regular floor and also in the high limit area. I visited on both Tuesday and Wednesday.

    Lighting: I find the renovation they have done on the casino to leave it too dark and with an unfinished feeling. Black Ceilings, Black Table Felts, low lighting combine to make it feel dismal inside. On the opposite end of the spectrum is walking into the high limit area. High limit is very bright with bright red felts.

    Patrons: The crowd that occupies SLS is diverse. You can tell that some of the patrons fit the Cosmo/Wynn type of customer. You also have customers that came from Circus Circus. While nothing is wrong with this it creates an identity crisis. My view of patrons might be skewed just due to the lack of them.

    Staff: I was told dealers are quitting SLS in groups on a daily basis. They are just walking out. This was told to me by several dealers who have friends who went to deal there. I spoke with 3 dealers about where they came from prior to working at SLS and 2 came from Hard Rock Vegas and 1 came from a casino in Florida. The skill level of the dealers was adequate but nothing overwhelming. The only floor supervisor I spoke to was in the high limit area and while I think he had great intentions of being personable he made the experience a bit rough. I was playing blackjack and he was making a comment almost every hand. On a win he would be positive and on a loss he would be negative. I understand saying something once in a while or just chatting but commenting on every lossing hand just kinda rubs it in.

    Unless there is a dramatic change soon I have a very bad feeling about what is going to be the final result of SLS. During both of my trips there were more dealers than patrons. I am not sure what it is going to take to bring in more patrons but the present strategy is not working.
     
  2. DanO

    DanO Tourist

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    Thanks for the review Scott. I will be there next week, Staying at Vdara but definitely planning on checking SLS. Did you eat at or check out any restaurants or bars while there?
     
  3. aaisack

    aaisack High-Roller

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    I second your observations. I went there less than a week after they opened and the tables were empty. It doesn't surprise me in the least that people are quitting in droves. On the plus side they were doing a decent job of filling the machines. In the long run I don't think they're going to be successful.

    A host there is willing to match any of my Boyd offers, but I decided to take a pass.
     
  4. BlacklabberMike

    BlacklabberMike VIP Whale

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    Have to agree with the OP.
    Went there on Sept 12th.
    went by monorail....very vague signage directing you to the place.
    you have to cross a walkway, down a long escalator, then across part of the parking lot to just get in the joint.
    wife and i wanted to have a drink at the Monkey Bar(damn, no live monkeys). cheapest glass of wine was $18 and no prices next to the mixed drink list. El Paso!
    like the OP said, very dark and gloomy, dealers looked bored to death... just gave off a bad vibe being there.
    won't go back.

    ps. judging from what i've heard and read, they are going for the dance club crowd which ain't me. lol
     
  5. Scottndindy

    Scottndindy Low-Roller

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    I didn't check out the restaurants or bars. I went one night on my own and just gambled. I brought a couple buddies the next night with the intention of hanging out and they wanted to "leave and go somewhere fun."
     
  6. heatherlovesvegas

    heatherlovesvegas VIP Whale

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    I went last weekend and gambled and had lunch. I thought it was nice, maybe a tad small, but the area was nice. Had all the games I was looking for. I'd definitely go back, I'm still on the fence if I would stay there though.

    It's still new, give it some time to get it's stuff together and figure out their market... they are doing the dance club crowd, but as soon as they realize that won't make them money, because people like me, in my 20's, don't have tons and tons of cash... that will change.

    It was a huge gamble for them to even open!
     
  7. Oskee2001

    Oskee2001 Low-Roller

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    We had reservations for next weekend but ended up switching to encore. From what I read they just need some time to work out the kinks. Still plan on spending some time thee to eat, play and drink.
     
  8. acbarrer

    acbarrer Newbie

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    we stayed at the SLS and I thought the room was nice. Not the best view, but we were out all day. The only thing I didn't like is that there is no safe in the room. The buffet is great and so is the restaurant called the Griddle. They have a great breakfast! My spouse and I shared one. I lounged by the pool. It was pleasant. The staff is very pleasant too.
     
  9. UTE

    UTE Plastics

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    I've been to SLS twice now and loved it. The vibe at night is cool and the place just seems more comfortable to me than those huge Strip casinos. And, each of the restaurants is excellent in very different ways. My wife and I are planning on breakfast there Friday morning simply because I want her to try the banana pancakes at The Griddle - I've had them and they are outstanding.

    Bill
     
  10. KKB

    KKB VIP Whale

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    My thoughts

    Location Location Location(oldest real estate line in the book--because it is true!)--I continued to be amazed how many investors continue to think that THEY will be the ones to succeed this time. If you cannot give patrons a VERY different experience than they can get elsewhere on the strip, or downtown (or off strip for locals), then they will not return. Many will check it out once for the novelty, but otherwise not return. CC is heavily marketed to the European market, and rooms are dirt cheap. Wynncore has gone full upscale with service to match. Trump continues to get guests via Priceline & hotwire. Strat has the tower. SLS has nothing different--prices no better than I can find for a similar property with a better location on the strip, no impressive dining to make it a destination. If they cannot make gaming special or service special they are dead in the water. (and NO safes in rooms??!! Idiotic)
     
  11. sindustry

    sindustry VIP Whale

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    I checked out SLS last week and my observations were the same as most ..small, dark, not many gamblers there. When I was there, there were more people at the center bar than there were people gambling at the tables. Buffet was closed, as well as the noodle restauarant. The pool was gearing up for the evening...beer pong tables were being set up and the neon lights were bright.

    My thoughts on this property is they are going to have to rely on the LVCC to stay occupied. It will be interesting to see how well they do during SEMA and CES.
     
  12. KKB

    KKB VIP Whale

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    And so the demise begins...
    dealers quitting in droves (admittedly rumor at this point...)
    buffet closed except for Sat-Sun (already??!!)--this according to Anthony Curtis' Las Vegas Advisor

    Yep, ignored the cardinal real estate law--location, location, location (unless you are going to create a VERY special reason for us to go out of our way regularly...which, clearly, they haven't)
    Sad.
     
  13. Kickin

    Kickin Flea

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    I'm very skeptical about that rumor. That would be a pretty big deal and likely reported in the actual press.

    Who knows what type of context that rumor was born in. Maybe a lot of dealers were hired on trial periods so some didn't make the cut or maybe a few did leave and this is just a complete exaggeration. Also, are there tons of jobs out there for dealers right now? Things may have gotten better but I doubt its become a sellers market in their industry where they'd be leaving in droves so soon after the place opens. Sounds like bs.
     
  14. dutchvelvet

    dutchvelvet VIP Whale

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    Based upon my conversations, most casinos have a ton of dealer turnover in the first two months. It takes that long to determine whether someone is cut out for it or not.

    If you ask around at Mandalay Bay most dealers were either there since it opened in 1999 or since a month or two after opening when all the rejects left.
     
  15. newmans

    newmans VIP Whale

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    I think the issue is that the casino is not very busy. Dealers make their money on tips. I think the expectation for dealers moving to SLS was that it was going to be busy with higher end players. The reality is that the dealers are not making much (I heard only $40ish a day), so they are leaving. That's the number thrown around by a few dealers.
     
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