Hi, Can anyone tell me about the customer service at Sam's Town. I just booked with them, and asked them for a confirmation email. They never sent it. I than called and asked a second time for the confirmation email and the customer service rep had my name and email address misspelled even though I spelt it for her twice. She than stated she would send me an email "again", and in the email my name was spelt wrong. In my opinion most of the middle of the line casinos in Las Vegas are about equal, and only a few things set them apart (customer service and whoever has the best gaming). Any help would be greatly appreciated.