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Room comp Monte Carlo

Discussion in 'MyVegas' started by Kriska, May 13, 2015.

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  1. Kriska

    Kriska Newbie

    Joined:
    May 11, 2015
    Messages:
    2
    My wife and I booked some comp nights at the Monte Carlo before it changed to 1 night per 30 days, I booked I night comp room, she booked 3 bonus nights, my reward is showing as redeemed but her 3 are still showing as pending. We called the hotel and confirmed our reservations and they said we are all set, just bring the credit card and mlife cards to check in. Does anyone know why my wifes comps aren't showing as redeemed and if they stay as pending can we use 3 other rewards or are the going to change to redeemed when we check in. We booked the room a couple months ago so they should be showing as redeemed by now, I booked the rooms and linked them all with my credit card and am thinking maybe the myvegas rep just forgot to show my wifes as redeemed. If they are still pending after check in am I safe to refund her rooms and get a different reward?
     
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