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Question about room comps with Mlife

Discussion in 'Comps' started by morga251, Jan 7, 2016.

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  1. morga251

    morga251 Tourist

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    Hi VMB,

    First time poster and I have a question about room comps.

    I love to gamble, but I don't really keep track of my comps when I am in Vegas.

    For the past three years, I have consistently gotten 3-4 night + $100-150 Freeplay offers at the NYNY through Mlife (Mlife gold member). The result of that is that I have always stayed at NYNY

    However, I never seem to be able to 'transfer' that offer to another property for something 'comparable.

    For example, I have never been able to get any free rooms at Aria or Mandalay Bay - I just get the standard 25% discount. I'd love to get a free night or two at Aria in April.

    Has anyone had this problem or knows a solution?

    Thanks!
     
  2. EllenB

    EllenB Tourist

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    Gamble at those properties. I assume you are currently doing most of your gambling at NYNY? Although, have you logged into mlife.com to check your offers? With 3 nights and those kinds of freeplay, I'd expect at least a night or two at MB.
     
  3. kboltwkreations

    kboltwkreations Low-Roller

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    Gotta go play at the other properties.
     
  4. morga251

    morga251 Tourist

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    Yeah, I just don't understand why it matters which MGM property you gamble at?

    I get 1 free night at Mandalay yes, but overall my cost goes from $0 for 3 nights to $400+ - just doesn't seem like the math checks out.
     
  5. kboltwkreations

    kboltwkreations Low-Roller

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    Math checks out because a room at those higher end properties is "worth" more in the comp world.
    Just because you are getting a comped room at the lower level properties doesnt mean your play is sufficient enough for the other ones. Especially Aria, you will have to up your play exponentially to get the same level of comps. And yes you have to play there. I only get comps from the properties that I have given action to.
     
  6. morga251

    morga251 Tourist

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    Thanks for explaining that...

    I acutally just checked Mlife website and I get 2 free nights at Aria/Bellagio now... guess it all works out :)
     
  7. Bo333

    Bo333 VIP Whale

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    Each MGM property is their own P&L center. So you'll only get comps from that particular property if you gamble there. Although MGM Corporate benefits from each casino, each casino is essentially it's own company. This is unlike CET.
     
  8. undathesea

    undathesea Grandissimo

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    This is pretty spot on. They do some cross-marketing from time to time, but not often.

    If you want a comp'd room at another property that you haven't or don't normally gamble at you have a few options:

    1. Call and ask for a host and see if your play qualifies
    2. Book the room, gamble there, and hope for a back-end comp.
    3. Pray for MGM marketing to send you a blanket offer.
     
  9. RealSolGlow

    RealSolGlow Low-Roller

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    Now this is very interesting to me reading that you have to play there in order to get a deal there. In my case I stayed at MGM 4 nights leading up to Christmas on a comp'd stay room that MGM also waived the resort fee for.

    While in Vegas I called around to other Mlife properties to see if they had a different offer for any rooms they were willing to comp if I had stayed. The response was that I can only use one comp stay every 72hrs so I was ineligible to use another comp stay at a different resort during the 72hr window. They checked with a supervisor and confirmed they couldn't waive the 72hr rule.

    However the Luxor did offer a 3 night comp stay with $75 in freeplay and no resort fees for anytime I'd like to use it so I booked the end of January.....but I've never played at the Luxor before with my card and only gambled there $100 while meeting a friend and never put my card in the machine as I cashed out almost instantly.

    I think Mlife might blanket all of the resorts when it comes to comp'd rooms as with my experience that I just had a few weeks ago might shine light that it pays to call around and give them your Mlife # and see what complimentary offers they have available to you at that time.
     
  10. DeMoN2318

    DeMoN2318 The DERS

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    Considering comps are based on theo, and theo is linear, you really only need to increase your play by roughly the ratio of room rates at the various casinos. Not even lose to exponentially...
     
  11. morga251

    morga251 Tourist

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    So I got a 'New York New York Style' email today with an offer for 3 nights + $150 in freeplay + 25 resort credit.

    On my 'Winter Offer' on Mlife I have 3 free nights in a suite at NYNY, or 2 nights at Aria/Bellagio, or 3 nights at Mandalay.

    Looks like things cross over now a bit - I suppose 3 nights in a suite is comparable to $150 in free play + 25 resort credit vs. just 3 free rooms.
     
  12. Geogran

    Geogran OTD Tea Sipper

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    OP - you did the smart thing checking for offers from all Mlife properties online - and you had an offer, good for you!

    My experience with Mlife is that they DO provide offers at properties even if you haven't stayed or played there if you are an mlife card holder; I'm guessing it is dependent on your level of play status at other mlife properites?

    I have never stayed at Aria, NYNY, Luxor, Excalibur, Monte Carlo, or MGM Grand and have not ever played at some, and at others have not played there in over 4 years, but I have online corporate offers of 3 nights comp'd rooms, freeplay, and RC at every single one of them. Also haven't stayed at Mandalay Bay or The Hotel (now Delano) in 5 years, and I still get decent corporate offers, similar to those above. (I stay and play primarily at Mirage and Bellagio, I play a little at Aria once a year).

    So it always pay to check online, or call those properties that interest you - as the OP found out, he/she did have an offer to use.
     
  13. chiil1974

    chiil1974 Tourist

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    Add me to the list of individuals who has learned to check the offers in my account at mlife.com. I recently called NYNY to book an offer which was mailed to me; when I spoke to the reservations agent she pulled up my account and told me that the initial offer I called about was no longer available for my dates (first weekend of NCAA tournament) but I had another offer which was basically the same thing (less $25 in FreePlay). Still the same number of nights comped. I hadn't checked online since December but sure enough, after booking I checked and I had an offer from NYNY and an offer from Aria. I have learned to focus my play on those 3 or 4 properties I am interested in staying in. Spreading my play too much doesn't yield as many rewards.
     
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