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Problems with booking at the Cosmo?

Discussion in 'LV Strip Hotels & Casinos' started by JR Swift, Jul 21, 2013.

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  1. JR Swift

    JR Swift High-Roller

    Joined:
    May 15, 2004
    Messages:
    752
    Location:
    Lawrence, KS
    Trips to Las Vegas:
    33
    So after deciding on the Wraparound Terrace Suite, I tried to book it online Friday night. When I did, it told me the system was down. Oddly enough, I received an email confirming that I had cancelled my reservation. Weird. So I tried it again last night. Everything seemed to go through OK and I received a confirmation email so I was feeling pretty good. When I woke up this morning, I had another email telling me that I had cancelled? Uh...what? So I tried again tonight and got another confirmation email. Hopefully that will take care of it. I know they never charged my card either of the first times but was just wondering if anyone else had had problems. I guess I could just call the reservation number if it happens again but, if a casino can't manage something as simple as online reservations, I wonder if I really want to stay there.
     
  2. JR Swift

    JR Swift High-Roller

    Joined:
    May 15, 2004
    Messages:
    752
    Location:
    Lawrence, KS
    Trips to Las Vegas:
    33
    Well...not a lot of replies here but just as well. Last night's effort seems to have been successful. No cancellation email and, when I went on the website, I was able to retrieve my reservation. Looks like all is good.
     
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