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problem purchasing rewards

Discussion in 'MyVegas' started by npom, Jun 12, 2013.

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  1. npom

    npom High-Roller

    Joined:
    Dec 10, 2012
    Messages:
    697
    Location:
    central NY
    Trips to Las Vegas:
    20
    Today I tried to purchase a couple rewards. When I did a box popped up and said the email account associated with this account has already been used to purchase rewards (or something like that). I haven't purchased any rewards since back in february for our april trip. Anyone else run into this today?
     
  2. SH0CK

    SH0CK Stylin' and Profilin' Quasi Tech Admin

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    Nov 2, 2001
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  3. miniwhale

    miniwhale Low-Roller

    Joined:
    Jun 2, 2013
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    Location:
    GA
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    That happened to my sister in law and she emailed them and it got fixed.
     
  4. npom

    npom High-Roller

    Joined:
    Dec 10, 2012
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    Location:
    central NY
    Trips to Las Vegas:
    20
    I emailed them today but haven't heard back yet. I am wondering if its because my wife and I share an email address.
     
  5. SH0CK

    SH0CK Stylin' and Profilin' Quasi Tech Admin

    Joined:
    Nov 2, 2001
    Messages:
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    Location:
    Tennessee
    Trips to Las Vegas:
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    There is a limit of 1 email address per mLife account in regards to the game. Use another email address and try again.
     
  6. npom

    npom High-Roller

    Joined:
    Dec 10, 2012
    Messages:
    697
    Location:
    central NY
    Trips to Las Vegas:
    20
    Tried 3 different email addresses and got the same message each time. Still haven't heard back from support yet.
     
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