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Plaza Hotel... Don't

Discussion in 'Downtown Hotels & Casinos' started by Tina Chi Chi, Dec 8, 2013.

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  1. Tina Chi Chi

    Tina Chi Chi Tourist

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    Just returned from four days at the Plaza and all I have to say is run don't walk away from this hotel. Stayed there years ago and it wasn't bad. Not top but nice. Over the years we've gravitated to the strip with just visits to Fremont street but daughter wanted the Fremont experience so I was talked into going to the Plaza. The whole staff with the exception of one really nice security gentleman is clueless. None of them including the staff behind the check in desk had a clue as to what was available in the hotel including whether they had a concierge or not. Tried to ask to book tickets to a show and the people behind the desk were sparing back & forth as to whether they still had a concierge. They do not and hadn't for several months. The room was a strip view room and very dismal. Sheets were gray, the bathroom needed cleaning and try to get extra blankets (which were the thickness of a sheet). TV expert of the hotel tried to get our tv to work and played with it for fifteen minutes and decided it was fine and walked out....did it work.......no. I'm not a snob and I don't expect royal treatment in a 2or 3 star hotel, but I do expect decent treatment and some type of acknowledgement when something is wrong. There are signs everywhere touting the upgraded hotel and the new renovations. Obviously they must be in another part of the hotel or at least I hope for other guests that they are. We stayed in the South Tower so I wanted to warn anyone thinking of the Plaza at least do not book those tower rooms. :nono:
     
  2. sirlostalot

    sirlostalot Tourist

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    Our last stay there was also horrible. They had a few elevators not working while we were there the first 2 days, instead of having someone come in and repair them they just left it. The day we were leaving 2 more went down and they only had one working so everybody in the south tower were trying to use the elevators at the same time, we had to to use the emergency exit to get out of the building. We also will not be staying here again.
     
  3. merlin

    merlin VIP Whale

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    Was anyone actually playing in there? My last few trips it's been downright depressing walking through the place, maybe 10 people playing table games and maybe a dozen playing slots in the whole place.
     
  4. Nevada1278

    Nevada1278 Low-Roller

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    Such a shame. Could be a jewel of a property if they just got their act together.
     
    Las Vegas December 2016
  5. MikeOPensacola

    MikeOPensacola VIP Whale

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    Ditto. Mid November on a Wednesday night at around 10:00 PM there were FOUR people playing table games. The Plaza and LVC could be great properties if they had owners who know how to run a successful casino/hotel operation, and have the funds to make it happen.
     
    Annual Summer Bliss in the Land of Milk and Honey!!!
  6. salukidean

    salukidean Low-Roller

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    They only have 2 machines in the whole casino to cash out tickets and both have been out of order for months. You need to take tickets to the cashier cage to get money. If you're not going to fix them, get them off the casino floor.
     
  7. LV2GAMBLE

    LV2GAMBLE Low-Roller

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    On a positive note, we had great CW service there last weekend afternoon. We had a CW before we could even put a bill in the slot machine. Also played a table game called 'superfun BJ' with horrible rules, but still managed win and had great CW service there also.
    But, thanks for the heads up on the hotel as we will be staying DT in March. Won't consider this place. :beer:
     
    Always seems so far away............
  8. merlin

    merlin VIP Whale

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    The service is great because the CW's have nothing to do and are desperate for tips, I had the same experience at the LVC, I was the only player in the whole pit one afternoon and she was there in seconds, when I finished the first one she was right back and when I turned down another one I could see the disappointment in her eyes, I felt terrible but really didn't want another right then.
     
  9. C0usineddie

    C0usineddie VIP Whale

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    I have stayed twice since the reno. I liked it both times and make a point of visiting every trip.

    I would certainly stay there again.
     
  10. salukidean

    salukidean Low-Roller

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    If the CWs at the Plaza worked in a busier environment, I think they'd have real difficulties. Many of them appear to be 60+ and there's one there who has to be almost 80.
     
  11. LV2GAMBLE

    LV2GAMBLE Low-Roller

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    The one we had was younger, but yes, I did see the one that was about 60. Looked kind of ridiculous in that short dressed and pushed up boobs. But, I am grateful for the quick service no matter what they look like and keep them coming because a few other places we were DT had very slow or no service (like The D & GN) :beer:
     
    Always seems so far away............
  12. wrxrob

    wrxrob High-Roller

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    OMG, their elevators are STILL not working?:eek:

    In 2009, only one out of 4 elevators were working, when we stayed there, so naturally you had to wait 5 minutes for the elevator to arrive back to the 1st floor, and if you stayed on the 2nd or 3rd floors, might as well take the stairs because the elevator was ALWAYS full on the way down.

    We've stayed at the Plaza several times, but that trip was its nail in the coffin. We won't be returning to stay there again either. The only redeeming thing they had in that casino was their new at the time "shoot to win craps" machine.
     
  13. Eldon

    Eldon Low-Roller

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    I've stayed at the Plaza multiple times and WILL stay again in the future.

    Usually stay in the south tower and have had NO problems with the elevators since the renovation. Stayed in north tower in November and all the elevators worked fine.

    My wife received a week stay from her host last month our bill upon checkout
    was $0. Collectively we received $140 in food comps. We each gamble a daily average of $100 in slots.

    Enjoyed excellent cocktail service for folks of all ages.

    I enjoy an un-crowded casino floor for ease in access to my gambling choice.
    I do, however, wish they had more visitors for the future viability of the property.

    I completely understand that we all have individual tastes and preferences.
    Plaza currently meets my needs of low cost, reasonable accommodations, food options, access to Fremont street.

    I like El Cortez suites but it is somewhat isolated from Fremont St.

    I used the LVA coupon for a stay at Golden Gate last year. It was a horrible experience in an outdated dirty room and a filthy shower. It is the only Vegas property my wife has made me promise not to book again.

    SO....if you're like me and have my taste and experiences you'd stay at the Plaza.

    AND....if you're like me and have my taste and experiences you wouldn't stay at the Golden Gate.

    Yet Golden Gate tends to get good reviews on this forum and the Plaza tends to get poor reviews.

    To each their own.
     
  14. mikenhe

    mikenhe VIP Whale

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    yeah - but at 60 imagine the alternative...... shudder...


    I will be staying there in march - mainly because of the deal I got.. its a short walk to mss for the beer and the rest of DT for the gambling..

    I don't mind the place.
     
  15. vegasvic

    vegasvic VIP Whale

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    It's really a shame to see what's happened to the Plaza, LVC and Horseshoe since Jackie, Mel and Benny are no longer running things. They were never "fancy" but you always got a decent room, good service, good gambling, good food at a good price.
     
  16. kingslender

    kingslender Low-Roller

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    Yeah, the Plaza has never had anything going on in recent times. Probably 5 years ago we walked in there and it smelled like piss. They then renovated it and two years ago it actually looked pretty nice inside, but as you said, it was completely dead. We're heading to Vegas in a month and staying Downtown and might only hit the Plaza because they will refund up to 100% of slot losses in free slot play.
     
  17. hanoscf

    hanoscf High-Roller

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    Is that deal only for new players club gamblers?
     
  18. topcard

    topcard Older than the Stardust!

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    I stayed there a few trips back & liked it. Rooms are (for downtown) fairly spacious. I had no trouble with elevators, with the cleanliness or with the TV. Bed was actually more comfortable than what the average DT hotel has...(I've also stayed at Fremont, GN, GG, theD & 4-Queens).
    I guess I was in the south tower...my elevator bank was to just to the left of the sport's book area...all elevators were working, so it was very quick, both up & down.
    The casino was rather lifeless, but not "dead" as so many have described. The (very good) 2-deck blackjack table stayed pretty crowded, and 3-card always seemed to have a few players as well. Even their roulette wheel stayed populated, at least every time I walked through the casino.
    The crap table was the only thing that seemed actually 'dead'.
    Given the time of day I usually gamble, (mostly daytime, weekdays), I would say they typically had as many table-game players as the Cal... not crowded like GG, GN, Fremont, 4-Queens, MSS or 'theD', but certainly not 'dead' like the LVC or Binions.

    I'm staying there for my March 2014 trip & I'll report back with what I find.
     
    Seems like forever from now, but the flights are booked, so it counts!
  19. imwired

    imwired Low-Roller

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    that much food comps for the amount of play you describe seems really high to me. We get free rooms from several places but no one gives us that much food comps and we usually play more than $100 each per day in VP.

     
  20. Royal Flusher

    Royal Flusher Savvy Gambler

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    What does $100 a day mean?

    Play until you lose $100?

    It can't mean $100 coin-in.
     
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