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Player "banding" levels at Venetian/Palazzo????

Discussion in 'Comps' started by VegasChic-, Apr 11, 2015.

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  1. VegasChic-

    VegasChic- VIP Whale

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    On my last trip to Vegas I gave V/P all my play for the trip. I had played quite a bit more through than previously played and was thinking my offers would see an increase. So far, they haven't, so I called the Grazie desk to see what my numbers were - I'm a slot player. She gave me my numbers and confirmed I had more hours, and a higher average bet - but said it would still take a larger increase in play for me to reach the next "level or banding" for my offers. I had previously presumed it would go off my THEO.

    Does anyone know what the bands/levels are that she was referring to? She seemed really uninterested in getting into a conversation about it when I asked.
     
  2. Kari

    Kari Low-Roller

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    No I was not aware of that. I was surprised that I had a host who
    said she left me msg's (might have erased them)? and in the future to book my
    comped nights at the Palazzo through her. I'm not a high roller
    but played slots for quite a few hours when I was there
    last Feb. I'll be interested to find out more about the "bands".
     
  3. jaybert

    jaybert Low-Roller

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    My guess is that the bands are for corporate offers whereas if you go through a host it would be based off theo. Corporate offers can't be as individualized so they might use bands for offers (with some fluctuation with bands on how much FP each one gets with the base offer for that band)
     
  4. nostresshere

    nostresshere Mr. Anti Debit Card

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    I would think the marketing group has their own set of "tiers" or "banding" when the opt to send out offers. Someone that is "band 3" would get a 2 night comp offer. But, maybe this month, they want to push free nights, so they do some 3 night for "band/tier 3" etc. It is for sure private and not to be shared with customers. Many companies have backroom "tiers/band/etc" to rate customers.
     
  5. VegasChic-

    VegasChic- VIP Whale

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    Now that makes a lot of sense! I'm comparing it to my experience at Cosmo where after every trip I would get a new offer with a strange number for the freeplay - $570 or $290 or $360. It seemed they based it off the THEO of the last trip. At Grazie it was a flat $600, and continues to be....no change.

    When I spoke to the gal at Grazie, she said I had been there 3 nights, so I was considered 4 days of play. My flight left crazy early on the last day, so I had zero play on what would have been my 4th day. She said I had 12 hours for the trip so I at least would need to do 4 hours of play a day to reach the next band.....they considered my 12 hours cut by 4 days, not the three days I had actual play. Good to know for future trips!
     
  6. tringlomane

    tringlomane STP Addicted Beer Snob

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    Yeah, nostresshere gives a good description. Marketing offers are consistent among a wide group of players at many casinos. Ideally in these cases, you want to play as little as possible for the marketing offer you want. And sometimes the increase in play to get that next level of marketing offer is simply not worth it in terms of value. Problem is...as mentioned earlier in this thread...the casino doesn't want you to know what it takes to make that offer.

    I'm a complete flea, but I've learned via trial and error at my local casino $1000-$1200 coin-in of full pay VP in a day can get me a free weeknight and $5 free play. That has to be the minimum, because if I'm a little low on that, my room goes away. It doesn't sound like much, but it's a hell of a offer theoretically when I finally hit that $1000 Royal...
     
  7. VegasChic-

    VegasChic- VIP Whale

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    Yes, I guess it also makes sense that they don't want you to know what the minimum threshold is, likely why she became really uninterested in chatting more with me, lol. The play that triggered the original nights with $600 FP I had guessed my THEO to be around 1800. When I calculated from my points that my THEO was around 3000 this trip, I thought it was a good increase over the previous trip that I could expect the offer to go up. But, I know with the corporate offers there are a lot more factors too that go into it. On this trip I didn't have a loss, and, although I had more hours, I did average slightly less hours per day.

    I am still happy with the base offer, even if it's unchanged.

    Never mind casino hosts - we need someone from a corporate marketing department to start anonymously posting here, lol~
     
  8. tringlomane

    tringlomane STP Addicted Beer Snob

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    Also VegasChic...many casinos like to give "teaser" offers that are more generous after your first play there (wasn't the trip before your first time as a V/P player?). If so, your $1800 "teaser" theo may be close to what they typically give for $3000 theo in terms of offers as well. $600 + free rooms sounds roughly appropriate for $3k theo to me, but the higher rollers would know more than I would on this.
     
  9. VegasChic-

    VegasChic- VIP Whale

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    Great point! That said, I had covered off more than the offer as they took off all the allowable room charges (maybe $350 ish?). My stay the first time was for sure from a teaser - next to zero play walking through and they sent 3 nights, $45 and a slot tourney entry. Not sure if they still send teaser's after the initial one? In any case, it was only my second stay. I'm new to Grazie and I'm still trying to figure out how they work everything there, lol. As for the THEO increase in play - although it seems like a big increase to ME, in the whole scope of a large casino, it is really nothing - and apparently the lack of increase on the comps would confirm that, haha!
     
  10. Kkirk777

    Kkirk777 Tourist

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    How do you calculate Theo?
     
  11. fuseli

    fuseli Tourist

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    I get the impression I'm "Tier 3". Logging in to Grazie online, among the comp offer codes I see are:
    CYRM3N (Yardbird), CPLO3A (?),CBJK3N (Birthday - June),CMYA3E (May), CSTB3H (Lipshtick - Show Tickets?
    Could just be the 3 is the number of free nights.
    I assume the C at the start is comp; next three letters are the offer theme, 3 is either tier or just number of nights; intrigued as to what last letter signifies (if anything).
    Anybody else have these offers with different number and last letter, for comparison?
     
  12. Kari

    Kari Low-Roller

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    Mine is CS54C6; 4 nights and slot tournament.
     
  13. Chuck2009x

    Chuck2009x VIP Whale

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    Yeah, this is a good explanation.

    Think about it like this:

    Say the comp value of a regular room is $100 and you have to have $300 in theo to get offers for it.
    The comp value of the next highest room is $200 and you have to have $600 in theo to get offers for it.

    If your theo on a given trip happens to be $599, you didn't make the next band for offers, even though you all but doubled your play.
     
  14. VegasChic-

    VegasChic- VIP Whale

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    Grazie calculates it for you - your points are calculated from your THEO. I was at the base level on the first trip, had earned 18000 points (they give 10 points for each $1 of THEO earned) so 18,000 points is 1800 THEO.

    On the second trip I was gold level where they give you a 50% bonus on points, so reduced it by that amount for comparison. (I had 46k points for the trip based on play)
     
  15. NewOrleansSlimm

    NewOrleansSlimm Low-Roller

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