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Paying for upgrade with comped offer

Discussion in 'Comps' started by Marilynfan, Jul 22, 2016.

  1. Marilynfan

    Marilynfan Low-Roller

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    Just wanted to vent. I have a 2 night offer from Aria in the standard room. I know sometimes you get an email with an offer to upgrade to a suite. I haven't been lucky enough to get one of these. So on my past 2 trips I was able to upgrade (once to corner suite strip view and once to crystal suite) and pay that fee when I arrived.

    That is all fine and dandy except the room comes with airport limo transfer that I never get to use since I stay at Cosmo after checking out of Aria. I want to take advantage of the limo PICKUP at the airport but you can't do that if you upgrade at check in. Grrrr. Of course I tried to book the upgrade in advance but that is a no go - would have to pay full price for the room. Wish they were like Cosmo who have no problem letting you pay for an upgrade when you book your basic offer.
     
  2. h0und10

    h0und10 Low-Roller

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    Sounds like you should switch to cosmo! or speak with a host at Aria, they can get a lot more done than the computers can..
     
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  3. nostresshere

    nostresshere Mr. Anti Debit Card

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    Look at it this way. You are saving money since the cost of the cab is less than the tip for the limo.
    Or even better is you use Uber.
     
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  4. Top Dog

    Top Dog Tourist

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    The upgrade emails I get are usually for the standard corner suite which doesn't include transportation anyway.

    When you say you tried to book the upgrade in advance, do you mean an upgrade to your comped room or just picking the different room from the start? If it is the latter, try getting an upgrade price from the concierge. I have gotten quotes from them in the past, though I didn't end up booking anything.
     
  5. Marilynfan

    Marilynfan Low-Roller

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    Ha! Yes that is a good way to look at it!
     
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  6. Marilynfan

    Marilynfan Low-Roller

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    Upgrade to comped room. Was dealing with the host coordinator who has helped me out with other requests in the past. No go was told I'd have to see when I checked in.
     
  7. KKB

    KKB VIP Whale

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    Again--you are getting the upgrade at a discount. If you want the limo, guess you gotta pay the price.
     
  8. Scottndindy

    Scottndindy Low-Roller

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    Just book the limo through the concierge and when you upgrade at check in they can remove the charge from your folio.
     
  9. Marilynfan

    Marilynfan Low-Roller

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    Ah, didn't think about that. Thanks!
     
  10. Chuck2009x

    Chuck2009x VIP Whale

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    I gotta agree with KKB, if you get the upgrade at a discount at check in, I wouldn't count on getting the limo charge removed if you go ahead and book it through the concierge. Or at least ask the concierge if they ever commit to doing that upfront. The other problem you have is, what if there's no upgrades available except to something that's too expensive?