Okay, look, I'm treading very lightly on the edges of political correctness here, but I just have to voice what to me is a perplexing and unsolvable problem, overseas phone operators (I don't know another term) who you have to deal with for the most routine of transactions and whom I can barely understand. Okay, yesterday, I'm rolling over my vehicle lease to purchase the vehicle. I get a guy from somewhere on planet Earth and not only can I not understand a word he is saying, I thought he might be speaking through a throat talking device. He kept talking about sending me a fax and I told I don't have access to a fax machine. He would say "Yes, sir, I am sending a fax and a letter with your application." It came across like I was talking to a robot from India (Oh, please forgive me, people of Indian, Pakistani, Afghan, Sri Lankan or any other ethnic group that just got horribly offended, but I'm dealing with my money here). After I finally got that part, he starts talking about cancelling my automatic bank payment. I'm like what? You're going to cancel my what? Finally I get that he is cancelling the automatic payment for the lease and starting the application for the payment to the loan after I agree to the terms. This took about 15 minutes to get across to me. I finally repeat back what I think I am agreeing to and he says, "Yes, sir, thank you. I am sending you a fax. Have a wonderful day." And hangs up. This is Ally Bank, a well known and as far as I know, reputable establishment, that I have done business with in the past with no problems. This whole situation has driven me bug nuts for years and it will never, ever change. I could go on but I already know a mod is going to delete this for pc reasons, but I hope at least someone hears my cries. Edit: Nuts, this should be in the misc. chat section. Sorry.