Hey all, time for a little rant..... First off, This is not a rant about how I'm comped, or anything, (I'm super low maintenance for a host-take what I'm given and rarely ask for anything), it's a level/expectation of service type of rant!! Now that I've got that out of the way... My CET host is based out of CP, and in the past she has done a good job of arranging FP, resort credit and great suites for me at Caesars, Planet Hollywood and most recently at the Paris. Last month, I spent 8 days at the Paris, and went from Diamond to 7 stars, but I never took my Diamond level two trip yet. I understand that this trip comes with $750 airfare and round trip limo transportation to/from hotel within 50 miles. Also, from what I found out (on my own), is that I have to use this perk before March of 2015. here-in lie the kicker...this trip has to be booked through a host. I have been trying to get a hold on my host via email since I returned from the Paris, initially, simply to thank her for the great help setting the trip up and letting her know that all went well. Since that initial email I have sent her 4 more emails with various questions (first being this Diamond Level two trip, and secondly this time sensitive 7 star experience that is on a weekend in October) . I FINALLY got a response back, to the tune of... and I QUOTE: "I am not ignoring but it has been crazy over here – will contact as soon as able ---" I dropped 19k in that 8 day trip to the Paris, and my ADT has steadily been increasing with each trip to Vegas, but it seems as though my level or service is going downhill.... I've reached out to my new Host at Aria regarding possibly getting Andrea Bocelli tickets for my wife's birthday in December and got instantaneous responses and actually felt like I was "worth his time" (this with VERY little of Play history with mLife ~ 3 days in early July) So, any idea what I should do here anyone, Should I look for a new host, even though she has been great in the past, or should I wait it out for a response from her and hope that she responds to my relatively simple questions in time for me to book those two trips and a possible 3rd for December for the wife's birthday? As a side note, if she is busy helping much bigger players than me, or if my play is not worth for her to respond, I wish she would simply say that, or transfer me to a new host. I think that your host should be able to return an email with some level of detail in a month, don't you??? End Rant.... Thanks for listening to me bitch!