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**NO COM $20 FREE PLAY REDM - What does this really mean?

Discussion in 'Comps' started by Gator5220, Aug 19, 2016.

  1. Gator5220

    Gator5220 Low-Roller

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    **NO COM $20 FREE PLAY REDM

    I could use some help from this community.

    I see these offers on the Total Rewards site. When I click on "Details" the description includes "To redeem your offer, please follow the instructions on your mail piece or email" I didn't get mail or an email so I have no instructions to follow There is an offer code but I don't know where to plug that in.

    So my question is, what do I do with this offer?
     
  2. Aces and Eights

    Aces and Eights VIP Whale

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    Sometimes I don't use my host or the website; I make reservations by actually calling them, and I give them the offer code I want my reservation to include.
     
  3. DerbyCityGal

    DerbyCityGal Tourist

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    I have the same thing on my offers and will be there in September. I was wondering if it was like the free play coupon we used to get in the mail. I will ask at Total Rewards while we are there. It always seems like they have an excuse not to give us the offer we have listed.
    I was wondering if anyone has been to the new beer garden area at Paris and if they take comps there.
     
  4. KindleGirl

    KindleGirl Tourist

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    Hi DerbyCityGal,

    Did you have any trouble using your "**NO COM $20 FREE PLAY" offer without a mailer?

    I'm going to Vegas next week and I have this also. It's listed for multiple casinos but I am assuming it is only valid for one.

    Thanks!
     
  5. Chuck2009x

    Chuck2009x VIP Whale

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    It's been a while since I've had one of those show up. I could be wrong, but I think it's like one of the coupons that used to be part of their mailers (I don;t get that type of mailer anymore either).

    I think it is a freeplay offer that does not require a stay. I think the thing to do would be to take a screenshot of it that has the code and bring it to a TR desk and ask.

    Or ask online via the customer service email form on the TR website, I've had pretty good luck at getting answers there.
     
  6. Fet297

    Fet297 Vegas is my happy place!

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    In AC, you go to a casino kiosk, swipe your players card etc. and print the coupon. It's basically a free play coupon for even bet table games, at least that is how I used mine. I did not see any slot play options with this offer.
     
    Meeting a friend.
  7. KindleGirl

    KindleGirl Tourist

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    Thank you for the info Chuck2009x and Fet297!
     
  8. wanker751

    wanker751 Dutch Rudder Enthusiast

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    I have the TR app I accepted the offer but was told that offer needed a hotel stay when I emailed tr