A strange little thing happened to me that I think is worth sharing. Like many others here I receive mailers and online offers from CET regularly, at least a few per week. Mostly from AC casinos but from Vegas too. However for several months now I haven't received a thing. I didn't notice it at first, then when it hit me I just figured I wasn't getting any love, but eventually I thought it was nuts I wasn't getting anything in the mail or online. I've been earning anywhere from 1000 to 8000 TCs per day before bonuses on any CET visit this year. So I emailed the TR people through the site, first to their AC people, and asked why I wasn't getting anything at all anymore. They responded the same day and said they investigated the matter and it turns out I had a bad mailing code. As little as one piece of mail that gets returned to them can result in your account having a bad mailing code. Its important to note that I did check my account online and everything looked fine with my address and mail preferences, there were no issues there. So she fixed the issue, said it would take about 8 weeks for mail and offers to start up again and it wouldn't be possible for them to resend past offers, but she graciously added 10k RCs to my account as a goodwill gesture. A few days later I figured I should email the TR people in Vegas as well in case they're on a different system. They also responded the same day and said the same thing - I had a bad mailing code that has been fixed and I could expect my offers and mail to start up again within 8 weeks. She also said they couldn't resend past offers but graciously added some offers by hand to my account. As an aside she also wrote a description of how offers work. Probably nothing new to many here but she explained how each market was independent. So AC offers are based on AC play, Vegas offers are based on Vegas play, etc. Here is one of the relevant paragraphs from her email: Anyway, maybe this is helpful to someone. If you see mailers and offers drop off completely for a long time it might be worth checking to see if you've been flagged with a bad mail code.