OK I had NEVER used my room comps that I received via email before, so I thought I would try it this time. Monte Carlo sent an email telling me I could have a complimentary stay in a Monte Carlo suite if I went on certain days. Super. When I called to ask, they told me only 1/2 of my days would be comp'ed by the offer and the rest would be at casino price. Is this normal or should I just get the vasoline ready any time I think about utilizing emailed room comps?