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Negative Identity Points?

Discussion in 'Comps' started by BayouBengal, Jun 2, 2014.

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  1. BayouBengal

    BayouBengal VIP Whale

    Joined:
    Jan 1, 2014
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    Trips to Las Vegas:
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    Has anyone ever had a balance of negative show up in their Identity points? I had a host use my Identity points plus whatever discretionary were appropriate for my play. It'll take a few hours to get an email response so while I wait I figure I'd ask here.
     
  2. littlepiggie

    littlepiggie VIP Whale

    Joined:
    Jul 19, 2011
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    Yes. I used them. Then I still had them 4 hours later and used them for fp. I had to make back the negative 30k before earning more positive identity points
     
  3. BayouBengal

    BayouBengal VIP Whale

    Joined:
    Jan 1, 2014
    Messages:
    2,615
    Trips to Las Vegas:
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    Got a response from Identity. Turns out they comped off more of my bill than I had points. I had considered cashing in my points instead of using them for room charges. I was offered even money so I took it. haha. Not sure why they tried to use more points than what I had as I didn't redeem ANY for freeplay since my play plus points covered all of my room charges.

    Also, how long does it take for them to credit a CC? I have a charge for the full amount that was charged to my room. I'm supposed to see a credit soon according to host.
     
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