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MyVegas system was down last week in the casinos

Discussion in 'MyVegas' started by maxnew40, Aug 21, 2014.

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  1. maxnew40

    maxnew40 Low-Roller

    Joined:
    May 15, 2009
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    Location:
    Everett, WA
    Trips to Las Vegas:
    11
    I was unable to redeem my $50 bar credit an NYNY last week. The MyVegas system was down and the MLife desk could not redeem any rewards.

    Thankfully i was able to cancel the reward and get my LP back.

    -Max
     
  2. samanthaelizabeth

    samanthaelizabeth Low-Roller

    Joined:
    Jun 16, 2014
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    Location:
    Los Angeles
    That sucks! The whole purpose is to get you to go to Vegas and when you get there you can't even redeem your reward!! :nono:
     
  3. kayden

    kayden Tourist

    Joined:
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    Wow, when was this? We left on the 14th, and it worked for us as late as the 13th.
     
  4. suebee

    suebee Low-Roller

    Joined:
    Apr 26, 2008
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    Calgary, Alberta, Canada
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    Yikes! I redeemed on the 10th and 13th with no issues (Monte Carlo and Aria). I would not have been a happy camper if that happened to me.
     
  5. judy

    judy Low-Roller

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    Aug 12, 2002
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    sounds like it was just for a short time period and not "last week". I always redeem with ease! the desk staff at myVEGAS are usually helpful! did they give you a time to return?
     
  6. maxnew40

    maxnew40 Low-Roller

    Joined:
    May 15, 2009
    Messages:
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    Location:
    Everett, WA
    Trips to Las Vegas:
    11
    It was down for most of the day on the 13th of August if I remember right. Nothing could be redeemed at NYNY so I was unable to use my reward there. The system was down at MGM that day also.

    -Max
     
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