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MyVegas doesn't load past the daily spin!

Discussion in 'MyVegas' started by monemi67, Mar 19, 2016.

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  1. monemi67

    monemi67 Newbie

    Joined:
    Mar 19, 2016
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    Trips to Las Vegas:
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    Hello, I was wondering if anyone has had the issue of their MyVegas account not loading. I had been playing for over a year, was up to level 103, all strip hotels complete, 178000 LPs, and over 650,000 chips, then it stopped working. I've contacted Playstudios (15+ emails), and they gave me troubleshooting tips, stating that I should send them my browser info, and version of Adobe Flash if those tips don't work. I did. Three times. Nothing worked. I've even removed the app and reloaded it numerous times to no avail. Even tried to use my FB app on other devices with no luck. Any ideas on what I can do? I don't want to start over. Thank you in advance for your help. I can barely bring up the daily spin,can't access mystrip, rewards, or even play games. I didn't change anything except for updating flash.
     
  2. benbrownjr

    benbrownjr Low-Roller

    Joined:
    Apr 6, 2013
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    Location:
    simi valley, ca
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    I have had the same problem since January. I use Google Chrome and it's sopposed to have the updated flash player. I only got it to work once. I still go in once a day so I can collect chips and LPS but that's all I can do for now
     
  3. monemi67

    monemi67 Newbie

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    Mar 19, 2016
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    I tried Chrome, but still can't get it to load.

    I deleted flash player, uploaded Chrome, and still can't load the app. I wonder if it is due to that I only paid $5 bucks initially to get 40,000 chips, and didn't have to buy any more? I do collect daily spins, but now, it doesn't include the 81 friends that give me the extra bonus. All I want to do is collect my rewards, but it won't let me load that option.
     
  4. Danny61231

    Danny61231 Tourist

    Joined:
    Nov 15, 2015
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    I'm having the same problem on my computer. It will load the wheel but that's it. This has been an ongoing problem for months now. Everything still works fine if I play the games through the apps on my phone.
     
  5. daveg000

    daveg000 High-Roller

    Joined:
    Jul 2, 2010
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    Wisconsin
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    SIGN OUT of Amazon Underground and sign back in again.

    Took care of it and other problems that have happened, for me.
     
  6. h0llywood

    h0llywood Low-Roller

    Joined:
    Sep 1, 2015
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    Location:
    Pasadena, CA
    Trips to Las Vegas:
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    Try clearing your Cache or if you have to go to advanced settings on Chrome and reset to default
     
    Pre-Xmas Vacay
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