Background – for the last 12 years I have stayed at the Fitz (then the D) or GG when traveling to Vegas. Of course I’ve mixed in a few other properties in vegas, but I usually find my home @ these two properties. This trip I decided to give the Plaza a spin; I was solo and it was a quick two nighter. Note– the Plaza is not the Wynn. I’m amused by reviews on trip advisor, etc complaining about how bad things are at a given hotel. If the room per night is $40, it’s not gonna be a Wynn-like room. So.. as I explain my stay remember the Plaza is not the Wynn Yolla set up everything via email once I gave her my players card number. very easy and pain free. Arrival – I arrived on Sunday at 8:30 AM and I couldn’t check in until 1PM. No biggie, I just checked my bag at the bellhop and settled in for Sunday football. 1PM – the line was nuts, I’m glad I lingered next to the check in desk about 12:50 because the front desk only had 1.5 people working and was not equipped to handle all of the people requesting early check-in. The Plaza check-in time is 4PM I believe, but if they have rooms ready you can check in at 1PM. Considering it was “early check-in” the long line really didn’t bother me, but if I were there at regular check-in time (4PM) and they only had 1.5 employees working I would have been very upset. Check-in can make or break my perception of a hotel. The Room – had a standard room in the south tower (I think it was called south tower). I really liked my room. I’m not in the room much so don’t need much, but it was very spacious, comfy bed, nice couch, and a little desk for the couple of hours of work I needed to do. Overall was extremely pleased with the room, I just wish the bathroom was slightly larger. As a comparison, the rooms at the Plaza were nicer than the standard rooms at the D, GG, or DTG (IMO). The scent – the scent in the hotel is pleasant, but way too strong. I even saw some survey sheets in the casino host services area regarding the scent, so it must be a recurring topic. I’m hoping they can find a way to regulate the intensity. Of all the casinos I visited on this trip, the only scent I noticed was at the plaza, and I don’t want to notice any scent. The other casinos just seem to “have it right”. Gaming – Primarily played BJ and a little craps. The BJ rules were fine and I like they always had a $10 table. I’m not typically interested in $5 tables and I don’t always want to play $25, so I like to see a $10 or even $15 option. All weekend they had $5, $10, and $25 tables open. Party pit – It’s small but kinda cool if you like party pits. 3-4 TVs are along the wall and had good music playing (not too loud). They had 3 $5 BJ tables (3:2 BJ) and roulette. Food – Loved all the food options. Food court area was nice, pop-up pizza was great, and hash was always busy. The people – Every employee I encountered at the Plaza was great. I met Yolla on day 2 and we visited about the property and she was eager to inquire about my stay and if there was anything she could do. I prefer good customer service to amenities, and the majority of the employees displayed genuine customer service with a smile. I used to stay at the Fitz because of the employees; they remembered your name trip after trip, and I got that feeling at the Plaza. When I was playing craps there were four guys headed out the door, one of the craps dealers told each one of them goodbye, by name, as they left the casino. That’s the type of place that I like to play. Summary – I have my flights booked for January. My recent stay at the Plaza has me second guessing where I will stay in Jan. I really enjoyed my stay at The Plaza and if you like downtown and have never give them a shot, consider it. Just remember, it’s not the Wynn!