I used my last service package I purchased w/ my new car 4 yrs ago. Oil change + tire rotation done. I mention my AC is not working check it,please. "Sir, that'll be $150 to check + then we will charge for any work to be done" I said "ok" They said it needs This + that for a couple hundred bucks...... "and you need (immediately ) front brakes + rotors = $350" I paid the $150 and had NOTHING DONE. I left + took it to my tire place that I trust./how Tire place didn't charge me $125 to check AC = just $49 to replace a cap + fastener. Tire place said "In no way do you need ANY brake work." I never mentioned I had just come from another place of business. * I am disgusted and will not buy my next car at that dealership. * Then today I get an e-mail from the Service Dept manager asking me how my wonderful check up went with his terrific service dept. ^ So what / how do you think I should reply ? I am so disgusted I wasn't going to bother = I hate em so bad. Co workers said "Tell that manager what happenned." I don't think it'll do a damn thing.......he;s gotta know this is how they make $$$ ?