I have been a loyal Boyd customer since 2012. I get lots of comp invitations and always get monthly offers of 4 night stays, a food coupon book, and $100 free play. However, despite visiting 3 times a year and attaining Emerald status, they don't really do a good job of making their customers feel welcome or special. I see Boyd fawning over their Hawaiian guests but they really don't seem to have time for anyone else. I have upped my game from .25 VP to dollars. In the main video poker area at Fremont, their dollar VP is in an area where there are 2 ticket redemption machines. There is a constant stream of people gathering to stand in line waiting to cash in tickets. It's very distracting. On my last two trips, I found myself spending a lot more time at El Cortez. The high stakes VP area next to the main cage is wonderful. It's quiet, laid back, and there is not a constant stream of people causing commotion. The music is not crazy loud and the people that work there are friendly and welcoming (especially Helena). My comp offers from El Co have been mostly disappointing. The best offer I have seen so far are quarterly offers of 3 nights, $25 F/B credit and $40 in freeplay (that cannot be used on coin dropper machines). Is this typical of El Co comp offers? Will offers get better after I stay with them and play with them more, or is this already top of the mark?