So over the past month I have been working on a trip that was originally slated for the middle of March. Unfortunately the wife's heart condition reared its ugly head and she had to have a valve replaced (29 and her 2nd open heart procedure since 2009, poor girl). She was pretty bummed out that she "ruined" our Vegas trip (her words). We decided that going out the week before next school year (she is a 1st grade teacher) would be a great way to get her relaxed, partied out and ready to graind out another school year. So we get to planning and it turns out another couple wants to go with us and we gladly have them start making plans as well. My buddy tells me that he has a host from back in his days of being an LA county sheriff and all he has to do is get a hold of her and she will set us up at the Monte Carlo. Being the planner that I am I still make a couple of reservations at rates that I am willing to pay, after we decide that July 4th week would be a much better time to go. Well through the month of April my buddy had been trying to get a hold of the host and getting no where, then about 2 weeks ago she says she has him 4 Monaco suites. Cool, now what is the rate? never really got a clear answer but somewhere in the neighborhood of 30% more than what I was already reserved for, but for basic rooms. Being that I wanted the wife to enjoy the trip and my buddy had burned a lot of goodwill getting the rooms, I told him to hold mine. After trying to call guest services and give a credit card for deposit, I got the royal run around and was really getting upset. Finally the last girl I talked to took my card, but only used it to hold the confirmation and didn't charge me a deposit. I made sure to get a confirmation number from her to be on the safe side. Last week my buddy forwards me the confirmation email he got for me and here is what I read: Mr. Veovis23, We look forward to your stay here at the Monte Carlo with us. This email is a confirmation for the dates of 6/30-7/5 and your confirmation # is XXXXXXX. We have you in the following accomodations: Monaco Suite 6/30 $110 7/1 $50 7/2 $50 7/3 $50 7/4 $50 All rates are subject to 12% tax and there is a $20/nt resort fee added at check-in that is subject to the same taxes. All in all I am ok with it, but wanted the boards opinion on how well he did for the group. Additionally he says that his host will waive the resort fee when we get there. Lastly, what is etiquette to thank a host for something like this?